Partners

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Aruba
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Avaya
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Cisco
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Commscope
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Corning
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Genesys
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Mitel
Nec
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partner-nokia
Opentext
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Panduit
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Ringcentral
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Zoom

Partner News and Offers

Take advantage of the latest innovations in digital transformation solutions from our industry-leading partners. Whether you’re in a large enterprise, a small business, or somewhere in between, you’ll find the right technologies to help you empower employees and achieve greater business resiliency. Check back regularly for the latest offers, promotions, news, and updates all in one place.

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Aruba, a Hewlett Packard Enterprise company, is a leading provider of next-generation networking solutions for enterprises of all sizes worldwide. The company delivers IT solutions that enable organizations to serve mobile savvy users who rely on cloud-based business apps for every aspect of their lives.

Special Offers from Aruba
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Avaya is a leading global provider of solutions for customer and team engagement. The company provides technologies for unified communications and collaboration, contact center and customer experience management, and networking along with related services for companies of all sizes and around the world.

Special Offers from Avaya
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Celona's journey began in April 2019, born from the idea that a combination of 5G radio technology, edge computing, and machine learning software will fundamentally change how organizations work and do business. Our founding team members have been part of companies like Qualcomm, Aruba, and Cisco and have built products spanning technologies from chipsets to systems to cloud-based software.

Special Offers from Celona
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As a worldwide leader in IT, Cisco helps companies with solutions for: Contact Centers, Data Centers, Data Networking, Messaging, Mobility, Network Security, Traditional Telephony, Unified Communications, VoIP, and Wired/Wireless/Hybrid.

Special Offers from Cisco
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Meraki creates the simplest, most powerful IT solutions — helping everyone from small businesses to global enterprises save time and money. Meraki has 2,000+ employees, 500,000+ customers, and offices in seven countries.

Special Offers from Cisco Meraki
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Commscope

CommScope helps companies around the world design, build and manage their wired and wireless networks. Their network infrastructure solutions help customers increase bandwidth; maximize existing capacity; improve network performance and availability; increase energy efficiency; and simplify technology migration.

Special Offers from Commscope
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With RUCKUS products and solutions, any organization — regardless of size or sophistication — can easily deploy, manage and expand a converged IT/OT network, while addressing unique business outcomes. In 2019, CommScope acquired ARRIS and RUCKUS. The combined companies provide greater technology, solutions and employee talent, with broader access to new and growing markets.

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Corning is one of the world's leading innovators in materials science. We develop products that transform people's lives. Our Optical Communications division delivers connectivity to every edge of the network, from optical fiber, cable, hardware & equipment, to fully-optimized solutions for high-speed communications networks.

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Genesys

Genesys delivers more than 70 billion customer experiences (CX) for organizations in over 100 countries every year. Through the power of the cloud and AI, they drive CX across marketing, sales, and service on any channel, while leveraging an all-in-one solution and world-leading public cloud contact center platform designed for rapid innovation, scalability, and flexibility.

Special Offers from Genesys
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Inseego is an industry leader in intelligent device-to-cloud solutions that extend the 5G network edge, enabling broader 5G coverage, multi-gigabit data speeds, low latency, and robust security to deliver highly reliable internet access via mobile broadband, fixed-wireless access solutions, and software platforms.

Special Offers from Inseego
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Juniper Networks is leading the revolution in networking, making it one of the most exciting technology companies in Silicon Valley today. Juniper's sole mission has been to create innovative products and solutions that meet the growing demands of the connected world. Juniper is taking a new approach to the network — one that is intelligent, agile, secure, and open to any vendor and any network environment. One industry-leading Juniper solution is their Mist AI and Cloud offering, which uses a combination of artificial intelligence, machine learning, and data science techniques to optimize user experiences and simplify operations across wireless access, wired access, and SD-WAN domains.

Special Offers from Juniper
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Mitel is a global in business communication, dedicated to helping organizations drive customer experience (CX), collaboration, and voice communication through cloud and on-site solutions.

Special Offers from Mitel
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NEC is a leading technology provider with solutions that improve the way people work and communicate. NEC combines its best-in-class solutions and technology to solve today's most complex business problems.

Special Offers from NEC
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As a trusted partner for critical networks, we are committed to innovation and technology leadership across mobile, fixed, and cloud networks with intellectual property and long-term research led by the award-winning Nokia Bell Labs. Nokia Digital Automation Cloud is a high-performance, LTE/5G end-to-end private wireless networking, and edge computing platform.

Special Offers from Nokia
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OpenText, The Information Company™, enables organizations to gain insight through market leading information management solutions, on-premises or in the cloud. In March 2020, OpenText acquired XMedius, a provider of secure information exchange and unified communication solutions.

Special Offers from OpenText/xMedius
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With 60 years’ experience across a wide spectrum of industries, Panduit provides a complete range of strategic network infrastructure solutions that turn connectivity into a competitive advantage, allowing businesses to reach their full potential.

Special Offers from Panduit
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Ringcentral

RingCentral is the leading provider of global enterprise cloud communications and collaboration solutions that empowers organizations to streamline internal collaboration and better connect with their customers.

Special Offers from RingCentral:
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Bugs and Security Advisories

Keep your system performing at its best. Find out about the latest security vulnerabilities, alerts, and patches from our partners.

End-of-Life/End-of-Sale Products

Planning ahead? Figuring out how to get a little more life out of your existing products? See where you stand in the life cycle of your system and what options you have in transitioning to a future-ready solution.

Partner Resources

Supporting your business requires the right tools. Discover the resources available from Black Box and our partners that can help you accelerate your success, provide engaging collaboration across you organization, and meet the daily demands of your industry.

Atos Unify

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Unify OpenScape Voice: Your Voice is Critical

Real-time engagement and multimedia communications gives your team a more powerful voice — and more ways to be productive.

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Unify OpenScape 4000: Invest in your future without losing your heritage

High quality reliable voice is business critical today with real-time engagement across multiple communication channels.

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Avaya

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Exclusive Black Box Services and Support on Avaya OneCloud Subscriptions

With a Black Box Managed Subscription, you can get all the benefits of cloud applications while modernizing your communications and mitigating ever-increasing costs.

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Avaya Cloud Office by RingCentral®

Driving revenue, delighting your customers, and ensuring your people are productive. Avaya Cloud Office™ enhances business communications by simplifying the way you call, chat, meet, and collaborate. It includes an all-in-one, mobile-friendly call management system, Multimedia Messaging Service, Meetings and Collaboration, task management, and file sharing platform.

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Simple Communications for Your Business Infographic

Avaya Cloud Office™ does it all — voice, FAX, texting, multimedia messages, and more — because your customers do it all. These surprising statistics give you an at-a-glance look at how you can take your customer and employee communications to the next level.

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How to Know You’re Ready for Avaya Cloud Office Checklist

Based on its experience with thousands of cloud implementations, Avaya knows there are key steps to implementing a new Unified Communication and Collaboration (UC&C) platform. Download this Avaya Cloud Office™ checklist to help determine when and how to make the transition to cloud-based UC&C.

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Migrating to Avaya Cloud Office Fact Sheet

There has never been a better time to migrate your existing Avaya solution to Avaya Cloud Office.™ It can offer significant benefits over your existing solution, including access to a full suite of remote working and unified communications capabilities coupled with Avaya support and unsurpassed scalability.

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State of Hybrid Work Report

Learn how businesses are managing a hybrid workforces. With 3 in 5 businesses partially remote, it's critical to understand the current state of hybrid work and how to set up your business for success. Download this hybrid work report to learn how Avaya's communication tools can help your business work in the new normal.

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What's Driving Trends in UCaaS

The growth in remote work has led to nearly 65% of organizations using cloud services. The rising adoption of cloud services also correlates to the rise of team collaboration and meetings features to overcome any feelings of discontent among employees. Download this Avaya Cloud UCaaS infographic and learn at a glance what the major trends are driving the adoption of UCaaS.

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Celona

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Celona 5G LAN

Private cellular with Celona 5G LAN products and technology opens the door to a new set of vital applications that depend on unprecedented wireless reliability, uninterrupted mobility, deterministic connectivity and end-to-end quality of service.

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Cisco

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Get More Than Just a Phone System with Webex Cloud Calling

Bring it all together, enable enterprise-class experiences, and easily migrate to the cloud.

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5 Ways Cisco DNA Centers Solves Your Challenges

There's one solution that can help you tackle your immediate challenges and prepare for the future: Cisco DNA Center. See how intent-based networking puts you on the path toward a multidomain architecture.

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SD-WAN: Deploy Cloud-Based Applications without Compromise

Digital transformation is changing IT architectures across the world. Your network team must now manage complex edge and multi-cloud environments to ensure consistent everyday operations. Everything must operate as a single WAN.

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The Future of Work is Hybrid

How to make hybrid work real in your organization. Read on to this guide on how Webex can get you there.

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Making Industrial IoT Simpler

The power of Cisco DNA Center in industrial automation networks. Industrial automation systems have fully adopted standard networking technologies and rely on them for the bulk of their communications.

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Five Reasons to Choose Webex for Your Cloud Content Center

The tools you need. The experience your customers want – digital-first, intelligent, collaborative, contextual, and flexible.

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5 Use Cases for Cisco SD-WAN

Cisco can provide integrated, end-to-end security across your WAN, branch, and multicloud.

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The Essential Guide for Setting Up a Hybrid Workspace

Hybrid work is more than extending greater flexibility to employees. When planning your hybrid work strategy, here are some important questions to ask yourself. Here are some important questions to ask yourself before setting up a hybrid office.

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Juniper

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AI Skeptic or Enthusiast? Why Not Both?

The most immediate concern is that AI will eliminate jobs. The World Economic Forum's 2020 Future of Jobs Report concluded that by 2025, "85 million jobs may be displaced by a shift in the division of labor between humans and machines." However, that same report also stated that 97 million new roles were expected to emerge.

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Transform IT with AI-driven Operations and Support

Mist AI uses a combination of artificial intelligence, machine learning, and data science techniques to optimize user experiences and simplify operations across the wireless access, wired access, and SD-WAN domains.

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JUNIPER MIST WI-FI ASSURANCE

Wi-Fi Assurance replaces manual troubleshooting tasks with automated wireless operations. This subscription service makes Wi-Fi predictable, reliable, and measurable, with unique visibility into user service levels.

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Juniper Mist AIOps: Transforming IT with AI & ML

Juniper is a recognized leader in AIOps. Their wired access, wireless access, and SD-WAN solutions are all unified by Mist AI. The AIOps solution simplifies end-to-end troubleshooting, self-driving network operations, and client-to-cloud insight into customer experiences.

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AI ADOPTION IN THE ENTERPRISE

As consumers, we expect technology to be smart, simple to use, to anticipate our wants and needs, and allow us to get back to tasks that humans do best: build relationships, make strategic judgments, and create. In contrast, enterprises are slower to adopt due to several perceived challenges.

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ALL CLOUDS ARE NOT CREATED EQUAL

Learn how to achieve scalable, resilient, and automated WLAN services with the Mist Cloud. Mist is leading the charge into the next generation of cloud Wi-Fi. The first truly innovative WLAN platform in over a decade. Built on a microservices architecture using the latest cloud, AI, and wireless technologies, the Mist Learning WLAN provides capabilities not available on first-generation cloud WLANs.

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A Modern Wireless Platform for the Modern Healthcare Facility

Modern healthcare has evolved beyond the need for basic mobile connectivity. As devices have become more innovative and abundant, healthcare applications have become more robust. Gone are the days when mobile access to patient records, voice communication over Wi-Fi, and internet access are enough in hospitals, clinics, and other facilities.

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Deep Dive into the Mist Cloud

Mist Systems runs a single instance of cloud to support our customers, which provides the following benefits: global insight, easy to operate, and agility. Mist also provides numerous features as part of the Wi-Fi assurance service, ranging from basic data usage insight to more complex insights gained through machine learning.

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NEC

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UNIVERGE BLUE® CONNECT: Take your business to the next level with fully integrated unified communications

NEC’s UNIVERGE BLUE® CONNECT is an easy-to-use cloud-based communications platform that helps employees to be more productive and collaborative. It includes a full-featured phone system combined with chat, web/video conferencing, and files sync, share and backup capabilities.

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UNIVERGE BLUE® CONNECT & ENGAGE: INFO SHEET

Give every employee the tools they need to take your business to the next level regardless of their role – from employee collaboration to customer communication – in one application.

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UNIVERGE BLUE® CONNECT & ENGAGE: FAQ

Give every employee the tools they need to take your business to the next level regardless of their role – from employee collaboration to customer communication – in one application.

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Case Study: Expand existing end of life and product support and move to IP-based telephony

Learn how the Springfield Utility Board (SUB) improved their Customer Service, while enhancing work tools, the team’s efficiency with their daily customer service workload, and call management with a new, reliable communication system form NEC and Black Box.

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RingCentral

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The Essential Guide: Selecting a Cloud Communications Provider

Moving or expanding communications services to the cloud can seem daunting for any company. But if you know what to look for from a provider, the task of choosing a unified communications as a service (UCaaS) solution can be made with greater confidence. This comprehensive guide to selecting a cloud communications provider includes everything you need to consider when undertaking your search.

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RingCentral Office

Empower your business to communicate, collaborate, and connect from any location and on any device. RingCentral Office provides a complete business communications and collaboration solution that is flexible and completely scalable, so it can grow and adapt to meet your company’s ever-evolving needs.

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Cloud Communications Infographic

A growing number of companies are moving their contact centers to the cloud — Eliminating the barriers to communication and streamlining processes lead to improved speed, productivity, and customer satisfaction.

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