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We're committed to providing the best customer service in the industry.
We're here for you, 24/7, 365. 

Black Box Brand Product Support 
1-877-256-7066 

IT Services & Voice Support 
1-855-324-9909 

Or click "Talk With Us" in our top nav to chat with us or to have us call you.

Dynamic, Uniform Customer Experiences Across all Your Stores
  • Promote: Personalized Shopping
  • Find: Mobile Navigation
  • Purchase: Secure Point-of-Sale

Watch Driving Digital Retail Innovation

The CHALLENGES, OUTCOMES, and SOLUTIONS


Cashing in on Digital Transformation

As digital transformation continues to shape the Retail Industry, competition for customers will be won by those who create and integrate a dynamic online experience with in-store customer engagement.  Physical stores are still huge when it comes to retail sales, and just like online, digital innovation must be a key part of the in-store experience.


Intelligent Retail Spaces

A new, in-store customer experience focused on the Promote-Find-Purchase customer journey, enables you to:

  • improve loyalty through personalized shopping, and
  • leverage navigation and personal attention for point-of-sale conversion

 

Black Box creates Intelligent Retail Spaces by first building a Digital Retail Network, and then leveraging National and Global Rollouts to insure a uniform customer experience across all of your locations quickly and effectively.

Learn more about how Intelligent Retail Spaces increase customer engagement, generate sales, and differentiate valued brands among consumers.


Where Do We Start?

Work quickly to identify needs and outline a plan of action.
Contact a Black Box expert today.

 

 

Black Box Solutions, Services and Products for RETAIL


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WIRELESS/DAS

Create a leading-edge mobile shopping environment that supports more users and more devices.

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GLOBAL ROLLOUTS

Minimize disruption to stores while accelerating project success.

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IT SERVICES

Plan and execute an IT road map that improves efficiency while driving customer satisfaction.

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CONTACT CENTERS

Balance greater efficiency and customer satisfaction in your contact centers.

Shop for Black Box Brand KVM, Digital Signage, Cabling and other Industry-related Products.

 

 

In the KNOW


See How Black Box Makes Technology Work Together
Get the Infographic
Solutions Overview: Optimize your Business Value and Success
Download the Brochure
IT Services Overview: Refocus on Your IT Priorities and Leave the Rest to Us
Download the Brochure

 

 

Heard Outside the BOX


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"As the dealership opened its doors, Black Box was the only contractor that had no outstanding issues. This really shows their commitment to quality. They handed me an organized network closet that helps ease ongoing maintenance of my network. I continue to rely upon their guidance and expertise for day-to-day operations."


Mark Spanagel
Facility and IT Manager 
BMW of Minnetonka

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Throughout the installation period, the Black Box team worked quickly and efficiently. I was happy to witness their problem-solving abilities. The fact that their support continued after the work was done impressed me even further.


Mike Connell
Vice President, Information Systems
Foot Locker, Inc.