On-premises phone systems were built for an era where most work happened in the office, and voice was the primary mode of communication. In today's changing business environment, the traditional work style of going into an office everyday has morphed into a hybrid one — office, office & remote, or fully remote. The modern workforce requires a flexible and mobile workspace – where they can use a multitude of communication tools to stay connected with colleagues and customers – and work from wherever life takes them.
With UNIVERGE BLUE CONNECT BRIDGE, you can extend your existing NEC phone system with cloud-based voice via desktop and mobile apps creating a seamless all-in-one communications experience. It enables you to collaborate in the office, at home, or anywhere in between with integrated video conferencing, chat, and file sharing/backup.See Infographic
CONNECT BRIDGE is a hybrid cloud/on-premises solution designed specifically for NEC customers. It seamlessly integrates with NEC’s UNIVERGE® SV9100, SV9300, and SV9500, and UNIVERGE 3C® phone systems and extends your PBX to remote, mobile, and hybrid workers. CONNECT BRIDGE enables inbound and outbound calling via desktop and mobile apps, PLUS includes an integrated suite of collaboration services.
Keep your teams and your customers connected with the critical communication and collaboration tools they need in one fully integrated desktop and mobile application.
For more information, see the 9 Ways Your Aging Phone System is Putting Business Success On Hold.See 9 Ways Brochure
Keep your phone system, keep your phone numbers, and add the tools your teams need to better communicate and collaborate. You'll extend the life of your current phone system while bringing all communications into a single, integrated workspace. Deploy quickly with no hardware or software updates.
Desktop and mobile apps make it easy to work from anywhere. Users will spend less time switching between apps and more time getting work done with access to team chat, video conferencing, calling, file sharing, and the corporate directory. Choose the caller ID number displayed on mobile devices.
Enjoy one low, monthly, per user fee and reduce costs, bills, and complexities associated with using multiple providers for different applications. When you're ready to move fully to the cloud, we'll transfer your entire business communications system with zero downtime and no interruptions to users.
Connect your existing NEC phone system with these power communications tools your business needs to keep employees connected, customers engage, and your business moving forward.
Use individual and group channels to have conversations, share files, and more with colleagues in real-time.
Meet face-to-face and share your screen for more interactive and productive meetings.
Place, receive, and manage inbound and outbound calls from a desktop or mobile device to stay connected.
Real-time working status lets users know which colleagues are available for a quick call, chat, or meeting.
Easily access, share, and collaborate on documents securely from any location.
The Springfield Utility Board (SUB) in Eugene, Oregon, needed to expand its customer service offerings but was unable to do so thanks to an existing communications system that had reached the end of its life cycle. Black Box moved SUB to IP-based telephony, which provided the company with enhanced routing, tools, and metrics, and featured a mobility option for field engineers.
Migrating to a new communications system can be a daunting task. Black Box engineers and solution architects make it easy. We help you define your digital workplace communications and hybrid collaboration transformation goals, including system integration that makes seamless transitions possible. As a leader in UCaaS, Black Box can help you determine the right NEC solution for you and that aligns with your business drivers.
NEC Corporation has established itself as a leader in the integration of IT and network technologies while promoting the brand statement of “Orchestrating a brighter world.” NEC enables businesses and communities to adapt to rapid changes taking place in both society and the market as it provides for the social values of safety, security, fairness and efficiency to promote a more sustainable world where everyone has the chance to reach their full potential. For more information, visit NEC at https://www.nec.com.