Enabling the AI-Driven Enterprise

Business networks are complex, so network disruptions and end-user complaints go hand-in-hand. It can be frustrating while running a business operation that calls for seamless connectivity. To provide a solution to that, Black Box, in collaboration with Juniper Networks, offers a subscription-based WaaS model, which is driven by Juniper’s Mist AI platform. Managing and maintaining your business network for interrupted connectivity is no more a challenge now with Black Box’s WiFi assurance.

Here’s what you can do to leverage the platform:
  • Measure the user experience at any given moment
  • Identify UX disruptions in real time and enhance them simultaneously
  • Reduce network related trouble-tickets by 90%
  • Reduce branch site visits by 85% or more
  • Leverage the expertise of Black Box Managed Services to handle your full stack of wired, wireless, and WAN

The combined portfolio of Juniper Mist™ AI and Black Box services brings sophisticated AI to IT, delivering on the promise of a true AI-Driven enterprise. Our solutions and services deliver unsurpassed end-to-end user and IT experiences driving positive outcomes for your business.

Black Box’s wired, wireless, and SD-WAN services, featuring Juniper's Mist AI platform, provide full life-cycle support designed to maximize user experience and minimize IT support costs.

Global Partnership

Unveiling the Synergy: Black Box and Juniper Networks Partnership

Black Box and Juniper Networks join forces to redefine the landscape of networking solutions. In this insightful fast chat, we aim to answer key questions surrounding the collaboration, shedding light on the relations between Black Box and Juniper Networks and how this strategic alliance combines strengths to impact customers. Together, delivering a more connected, efficient, and scalable future.


Experience is the New Uptime

Optimize your network to deliver the best experience for employees, customers, and operators with Juniper Networks’ AI-Driven Enterprise where you will get:

  • Industry-leading wired, wireless, and SD-WAN
  • AI-Driven insights to enhance the network experience.
  • Indoor location services to elevate brand loyalty and deliver key enterprise insights
  • Experience and expertise delivered by Black Box and Juniper Networks
Enhance the Experience
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    WiFi Assurance

    Juniper Mist machine learning replaces manual troubleshooting tasks with automated wireless operations. This cloud service makes WiFi predictable, reliable, and measurable with unique visibility into user service levels.

    WiFi Assurance
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    Wired Assurance

    Wired Assurance service brings Mist AI to access-layer switching. It sets a new network management standard by improving the experiences of devices connected to resources through Juniper EX Series Ethernet Switches.

    Wired Assurance
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    IoT Assurance

    This cloud service streamlines IT operations while securing network connections for headless IoT and BYOD devices.

    IOT Assurance
  • WAN Assurance

    This service simplifies operations, improves visibility into end-user experiences, and shortens SD-WAN mean time to repair. Marvis, the first virtual network assistant built for enterprise WLANs, LANs, and WANs, transforms network operations from reactive to proactive remediation.

    WAN Assurance

Black Box and Juniper: The Perfect Alliance For NaaS Customers

Network reliability is paramount in today's dynamic business landscape, yet many companies struggle to keep up. With 80% of organizations experiencing outages in the past three years, the cost of network disruptions has soared, with over 60% causing losses exceeding $100,000. Labor shortages compound this challenge, leaving businesses stretched thin in managing their critical data networks. However, Black Box offers a compelling solution with its end-to-end network-as-a-service (NaaS) offering, relieving customers of the burden of installation and management.

Teaming up with Juniper Networks, Black Box elevated its NaaS to new heights. This collaboration introduces a cutting-edge AI-powered network management system, addressing the evolving demands of hybrid work environments and digital transformations.

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Case Studies

Casestudy Case Study

Federal Systems Integrator Delivers Next-Generation State Education and Library Network

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Casestudy Case Study

The College of William & Mary Automates Campus Network Refresh, Saving 400 Hours

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Casestudy Case Study

University of Louisiana at Monroe Meets the Needs of the Most Connected Generation Ever

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Casestudy Case Study

West Chester University Enhances the Student Experience with an At-Scale Network

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Webinars and Events

Related Resources

Gain insight from our experts into how technology is shaping how we think about the workplace and work together — no matter where our colleagues are.

Black Box and Juniper WaaS: With Zero Worry & Zero Hassle, WiFi 6 Made Easy

WiFi is no longer an "optional extra" when it comes to providing connectivity to employees or consumers. It is critical to business operations to ensure and protect quality of service. If you are ready to move your WiFi into the next stage, you’ve come to the right place. With Juniper solutions and Black Box’s complete service options, you’ll get easy and future-ready WiFi.

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Additional Resources

Why Black Box?

For more than four decades, Black Box has been assisting clients across all industries and locations globally in building, securing, managing, and transforming their networks and IT infrastructure.

Black Box has the know-how to engineer business continuity and innovation, ensuring that your organization remains agile and competitive in today's fast-paced business environment.

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Why Juniper?

Juniper Networks is dedicated to dramatically simplifying network operations and driving superior experiences for end users. Our solutions deliver industry-leading insight, automation, security, and AI to drive effective business results. Juniper believes that powering connections will bring us closer while empowering us all to solve the world’s greatest challenges of welfare, sustainability, and equality.

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Let's Connect!

Work quickly to identify needs and outline a plan of action. Contact a Black Box expert today.