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Emerald® GE GE Gateway

Multiple users simultaneously access the same virtual machine (VM) via RDP or PCoIP. Before GE, only one user at a time could access the same VM.

Item #:  GE Gateway


Call 877-877-2269 for pricing and to place order.
Please Note: Once ordered, this product cannot be cancelled or returned for credit.
Call for Pricing
*Price excludes GST

Product Features

  • Better collaboration through VM sharing – up to eight users
  • Best remote desktop supporting RDP, PCoIP, and PCoIP Ultra protocols delivering a seamless, secure user experience
  • Simplified workflows with access to both physical computers and VMs
  • Centralized management and system monitoring through integration with the Boxilla® KVM Manager
  • Cost-efficient remote access saving costs on multiple VM clients


Emerald® GE is the latest addition to the Black Box Emerald High-Performance KVM Switching and Extension system. It connects workstations with remote computers, servers, and virtual machines (VM) over an IP network.

Emerald GE introduces a shared mode feature for Virtual Machines, enabling simultaneous connections for up to 8 Emerald users on a single VM. Each Emerald GE unit can service up to 8 VMs (RDP, PCoIP, or PCoIP ultra), allowing for a total support capacity of up to 64 users.

Truly futureproof, Emerald GE is at the forefront of the trend of more and more control rooms adopting PCoIP.

Remote users connected via any type of Emerald receiver unit get a seamless, low-latency desktop experience that is no different when connecting to a physical computer or to a virtual machine.

Emerald GE simply connects to the Emerald IP network giving all Emerald users enhanced connectivity with VM sharing and physical machine access, saving the costs of VM clients

Tech Specs

Product Includes:
  • (1) Emerald GE Gateway
  • (1) 19V, 90W AC-DC Power Adapter with Detachable Power Cord


Works with all Emerald® Receivers

* Technical specification weight is the unit weight. It is not the packaged shipping weight. For shipping weight, please contact Black Box customer service at 1-877-877-2269.



Double Diamond Warranty Diamond

Double Diamond™ Warranty (Standard)

Take the risk out of equipment purchases with the Double Diamond™ Warranty from Black Box Network Services.

The Double Diamond Warranty is our warranty that protects your Black Box® brand products* from accidental damage, including drops, water, and power surges.

During the warranty period, Black Box Network Services will repair or replace your damaged equipment within one week of receipt at NO CHARGE!*

Plus, get an Extended Double Diamond Warranty.

You can also extend your warranty or protect a previously purchased Black Box® brand product** for an additional year—for only 10% of the purchase price! Or, extend your coverage for a full three years for only 20% of the purchase price!

Ordering an extended warranty is easy: When viewing a product in your shopping cart, just select the one or three years of additional coverage in the dropdown menu under “Warranty Options.” For details, contact Customer Service at 724-746-5500.

* Warranty subject to certain exclusions and limitations ** Certain products may not be eligible.

What’s more, we also have a 45-day return policy. Simply call Customer Service for a Return Authorization (RA) number, return your product in new condition and in the original package, and receive a full refund.


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