- Black Box Catalog
- Cabinets, Racks & Enclosures
- Carts & Storage
- Control Systems
- Digital Signage
- Jacks, Panels, & Hardware
- Power Solutions
- Premises Security
- Testers & Tools
- Video & Multimedia
- Voice Communications
Black Box products are now available on Synnex GSA schedule:
Black Box will continue to provide you and your team with technical and design support, product demos or evaluations, and answer product performance questions. Synnex will handle the back-office transactions, including orders, quotations, and fulfillment.
If you already know which specific product you need you can contact Synnex directly to request a quote or place an order by calling 877-230-5680 or email firstname.lastname@example.org.
A dedicated Black Box team is already in place at Synnex and ready to help you set up your new account. To get started, call or email Synnex:
This contract change only impacts Black Box Technology Product Solutions Group (TPS). If you have an existing relationship with the Black Box Commercial Services Division, you should continue to engage directly with them.
Contact the company your original order was placed with for an RMA.
You can still contact Black Box for any technical support questions via:
Federal government agencies, quasi-agencies (e.g. U.S. Post Office, TVA); prime and subcontractors (must provide a letter of authorization from the government agency); charitable organizations; international agencies (e.g. IMF, World Bank, WHO, etc.); and state, local agencies and education (i.e., state cooperative purchasing).
Resellers participating as Teaming, Dealer or Agent Partners must hold and maintain vendor authorizations, where applicable, to resell products from SYNNEX'S GSA Schedule & Contracts. Authorized resellers must adhere to the Terms and Conditions of each participating manufacturer's government program in order to resell through this contract. Any violation of this requirement may result in immediate de-authorization from the SYNNEX GSA Program.
48 contiguous states, D.C., Alaska, Hawaii, U.S. Territories and Commonwealths. International and APO Addresses.
CONUS - Destination within 48 contiguous states & District of Columbia. OCONUS - To Port of Embarkation.
30 days after Receipt of Order (ARO) more or less based on availability. Actual delivery time of in-stock items within one to three days, depending on destination.
No limitation specified by the contract. However, agencies must follow open market procurement regulations. The open market items must be clearly identified as such on the GSA Schedule delivery order. Open market items on a GSA Schedule order will not be governed by the terms and conditions of the GSA Schedule contract.
Yes - with customer’s approval for a product with equal or greater functionality and or lesser price. Substitute product must comply with the Trade Agreements Act.
BPAs may be written against the contract.
IFF= 0.75% (75 bps) included in GSA Price.
Black Box has partnered with Synnex to fulfill all Black Box GSA product orders. Black Box products are now available on Synnex GSA schedule GS-35F-1043-R.
Orders or Quotes - If you already know which specific Black Box products you need you can contact Synnex directly to request a quote or place an order by calling 877-230-5680 or email email@example.com
Technical Support or Product Selection - If you need technical and design support or help with product selection, Black Box will continue to assist you. Please contact us at 877-877-2269 or info@Blackbox.com.