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MCX Gen 2 AVoIP Management Controller

Complete configuration, management, and control of your MCX AV-over-IP system

Item #:  Gen 2 AVoIP Management Controller


Call 877-877-2269 for pricing and to place order.
Please Note: Once ordered, this product cannot be cancelled or returned for credit.
Call for Pricing
*Price excludes GST

Product Features

  • Configure, manage, and control your MCX AV-over-IP system
  • Seamless matrix switching of video, audio, USB, and control signals
  • Switch all signals at once or individually with independent breakaway switching
  • Advanced Video Wall capabilities with drag-and-drop display configuration
  • Simple-to-use Multiview functionality for enhanced content monitoring
  • Security that protects against unauthorized content viewing
  • Automate events and schedule preset commands with ease


The MCX Gen 2 Controller is an all-in-one SDVoE/AVoIP network controller and manager for the MCX AVoIP system. The controller features an easy-to-use, intuitive user interface, and it makes setting up and managing your MCX AVoIP system a breeze. The Gen 2 Controller also offers strong security that ensures your data and content are always protected.

Simplified Setup
The MCX Gen 2 Controller makes setting up your AVoIP system easy and features a CSV import capability to accommodate large deployments. You can also assign icons to both source and display endpoints to assist in identification.

Complete Control UI
Create browser-based interfaces to control your projects' essential functions with our "no programming" approach to GUI design. Control matrix, video wall, and multiview functions as well as external devices like displays and media players. You can also create no-touch UIs with our pin coded QR system. This makes setting up touchpanels and control boards simple and cost-free.

System Design Testing
With the controller, you get granular testing of all encoder and decoder functionality as well as any attached IR or RS-232 devices. It also gives you reboot and reset options for individual endpoints or groups of endpoints.

Status Monitoring
The Gen 2 Controller provides real-time data on encoder and decoder operations plus insight into source and display operations.

Extensive Firmware Management
The controller features extensive firmware management that provides high-level admin access to individual endpoints or groups of endpoints.

Strong Security
Individual encrypted encoder and decoder pairings protect against unauthorized content viewing. Additional permission settings can allow or disallow routing.

EDID Management
The MCX Gen 2 Controller offers flexible EDID handling with full reporting of monitor information. And the EDID validation process ensures the integrity of information.

Automate Events
Automate actions like turning on displays upon source detection or initiating room off procedures after source disconnection. You can even combine the controller with multiple encoders to create a priority auto switching system.

Schedule Preset Commands
Schedule any number of preset commands for unattended operation. From ensuring all displays are turned off at end of day to changing source content on the lobby video wall, the possibilities are endless.

Track Your AV Devices
Get full asset tracking of devices. The MCX Gen 2 Controller logs the entire history of every device it manages, no matter the length of service.

SLA Adherence
Time-stamped logging of devices to meet system integrator SLA commitments. You can create reports that show when and how long devices were out of service as well.

Advanced Analytics
Better understand AV behavior by studying user AV interactions. Create reports to show when AV was used, how long it was used, and even how long it took to start AV in any meeting.

Tech Specs

* Technical specification weight is the unit weight. It is not the packaged shipping weight. For shipping weight, please contact Black Box customer service at 1-877-877-2269.



Double Diamond Warranty Diamond

Double Diamond™ Warranty (Standard)

Take the risk out of equipment purchases with the Double Diamond™ Warranty from Black Box Network Services.

The Double Diamond Warranty is our warranty that protects your Black Box® brand products* from accidental damage, including drops, water, and power surges.

During the warranty period, Black Box Network Services will repair or replace your damaged equipment within one week of receipt at NO CHARGE!*

Plus, get an Extended Double Diamond Warranty.

You can also extend your warranty or protect a previously purchased Black Box® brand product** for an additional year—for only 10% of the purchase price! Or, extend your coverage for a full three years for only 20% of the purchase price!

Ordering an extended warranty is easy: When viewing a product in your shopping cart, just select the one or three years of additional coverage in the dropdown menu under “Warranty Options.” For details, contact Customer Service at 724-746-5500.

* Warranty subject to certain exclusions and limitations ** Certain products may not be eligible.

What’s more, we also have a 45-day return policy. Simply call Customer Service for a Return Authorization (RA) number, return your product in new condition and in the original package, and receive a full refund.


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