As the world changed almost overnight due to the pandemic, a new era of work dawned. Work is no longer confined to a physical workplace; it can now be done anywhere and at any time, requiring a new approach that is flexible, agile, economical, strong, and secure. Just as the pandemic grounded us, it also pushed us into the cloud for all-in-one communications that include meetings, video, chat, phone, file sharing, and other collaboration tools. No matter where employees work, whether in the office, at home, or somewhere in between, you can provide them with the unified communications solutions they need to ensure your business's resilience.
Leverage Managed Unified Communications as a Service (UCaaS) to gain a competitive edge. You’ll get integrated calling, meetings, collaboration, video, chat, presence, and much more in one unified, cloud-hosted platform that’s completely managed for you. Managed UCaaS also ensures that you always have the latest communications technologies and security updates.
Professional and Managed Services to help your organization get the right product solution for your communications and collaboration needs.Get Guide
10 Ways UCaaS gives the green light to teamwork & efficiency.
Learn about the three UC&C options: on-premises, cloud-hosted, and hybrid and which one is best for your organization.Get White Paper
With over 40 years of experience in deploying in-building IT and communications technologies, a presence that spans over 120 countries, time-tested methodologies, certified technicians, and a proven track record, we, as one of the leading unified communications companies, have all the managed services you need to make a smooth and successful move towards UCaaS.
Redefine your business UCaaS by choosing from seamless solutions that provide all-in-one voice, video, messaging, meetings, file sharing, and more. As one of the leading UCaaS providers, our experts will work with you to find the right solution for your organization from one of our industry-leading partners.
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You get best-of-class solutions from leading manufacturers tailored to fit your specific application and requirements.
Migrating to Modern UCaaS & Voice-Only MPLS Network
A consortium of more than 90 medical practices needed to migrate to a modern UCaaS & Voice-Only MPLS network. But they required high-quality HIPAA-compliance and an up-to-date voice solution.
This citizen-owned public utility was challenged with how to support an existing system that was end of life while moving to an IP-based telephony system for more flexibility and easier maintenance.
See what you need to consider to maintain business continuity through Managed UCaaS.Read More
The growth in remote work has led to nearly 65% of organizations using cloud services. The rising adoption of cloud services also correlates to the rise of team collaboration and meetings features to overcome any feelings of discontent among employees. Download this Avaya Cloud UCaaS infographic and learn at a glance what the major trends are driving the adoption of UCaaS.Read More
Learn how businesses are managing a hybrid workforces. With 3 in 5 businesses partially remote, it's critical to understand the current state of hybrid work and how to set up your business for success. Download this hybrid work report to learn how Avaya's communication tools can help your business work in the new normal.Read More
There has never been a better time to migrate your existing Avaya solution to Avaya Cloud Office.™ It can offer significant benefits over your existing solution, including access to a full suite of remote working and unified communications capabilities coupled with Avaya support and unsurpassed scalability.Read More
Based on its experience with thousands of cloud implementations, Avaya knows there are key steps to implementing a new Unified Communication and Collaboration (UC&C) platform. Download this Avaya Cloud Office™ checklist to help determine when and how to make the transition to cloud-based UC&C.Read More
Avaya Cloud Office™ does it all — voice, FAX, texting, multimedia messages, and more — because your customers do it all. These surprising statistics give you an at-a-glance look at how you can take your customer and employee communications to the next level.Read More
Driving revenue, delighting your customers, and ensuring your people are productive. Avaya Cloud Office™ enhances business communications by simplifying the way you call, chat, meet, and collaborate. It includes an all-in-one, mobile-friendly call management system, Multimedia Messaging Service, Meetings and Collaboration, task management, and file sharing platform.Read More
Through a discovery meeting with the customer, we uncovered that they were experiencing voice quality issues with their existing SD-WAN solution.See Case Study