THE BACKGROUND:

Mohegan Sun is one of the largest, most distinctive, and spectacular entertainment, gaming, shopping, and meeting destinations in the United States. Situated on 240 acres along the Thames River in the rolling southeast Connecticut countryside, its lavish amenities, stunning décor, and lush setting attract millions of visitors each year. The convention center and meeting area offer a prime venue for East Coast meetings with more than 100,000 square feet of space, including 25 meeting rooms, an elegant grand ballroom, and a professionally managed business center.

A 1,200-room casino resort with world-class features and amenities, Mohegan Sun is a popular meeting and convention facility that caters to business professionals and other guests who use a variety of wireless devices and services. To support the communication needs of its convention area visitors and guests, Mohegan Sun wanted to offer consistent, reliable wireless coverage for access to multiple mobile services.

THE CHALLENGE:

The aesthetic design of the Mohegan Sun building incorporates an external coating that reflects sunlight. While creating a spectacular visual image, this reflective coating also blocks Radio Frequency (RF) signals, making it extremely difficult for wireless signals to penetrate the structure.

With outstanding amenities and services to its guests, Mohegan Sun wanted to provide seamless wireless connectivity and reliable access to multiple wireless services in the convention center and meeting rooms, including advanced LTE services for smartphones and public Wi-Fi for high-speed data and Internet access. Moreover, Mohegan Sun wanted a solution that didn’t require disruptive upgrades and additional equipment every time a new wireless service provider, protocol, or application was added.

National wireless carriers such as AT&T and Sprint wanted to provide service in the conference center and meeting rooms in the most efficient and cost-effective manner possible. The only solution that would meet the resort’s requirements and provide consistent, reliable RF coverage was to install a Distributed Antenna System (DAS) capable of handling multiple services and providers as well as future protocols and applications.

OBJECTIVE

To provide seamless wireless connectivity and reliable access to multiple wireless services in the convention center and meeting rooms.

BENEFITS

  • Increased communications

  • Convenient wireless connectivity for meeting attendees and resort guests

  • Multiple services and providers supported on a unified and strategic system.

  • Cost-effective and low maintenance

  • Future-ready for additional services, protocols and frequencies brings future benefits to both Mohegan Sun and wireless providers

MAJOR CHALLENGES

The aesthetic design of the Mohegan Sun building incorporates an external coating that reflects sunlight. While creating a spectacular visual image, this reflective coating also blocks Radio Frequency (RF) signals, making it extremely difficult for wireless signals to penetrate the structure.

THE SOLUTION:

Mohegan Sun owners have a clear and progressive vision of the power of wireless services and applications for their guests and as an enterprise. Early on, they recognized the benefits and value of installing Black Box Corporation DAS, in the convention center and meeting areas. Capable of supporting multiple services, protocols, and applications, the DAS met the wireless service provider and Mohegan Sun’s requirements.

Black Box’s system was installed in less than a month, and a national service provider’s advanced wireless connectivity service was added to the system, so their subscribers would have consistent, high-quality coverage throughout the convention area to conduct business and stay in touch with friends and family.

Mohegan Sun’s owners say the benefits of partnering with Black Box and offering their guests access to wireless services through unrivaled wireless connectivity give Mohegan Sun a competitive advantage that helps keep them at the forefront of the meeting and convention business.

"Black Box DAS is ideal for our facility because it allows us to readily add new services without system upgrades, and it delivers a consistent, reliable blanket of in-building wireless coverage."
Jonathan Arnesen, Senior Vice President of Operations

"Mohegan Sun prides itself on providing world-class services and amenities to our guests and patrons,” said Jonathan Arnesen, Mohegan Sun’s Senior Vice President of operations. “As such, we want to offer cutting-edge technology that provides convenient, high-speed wireless connectivity to our guests in the convention and meeting areas. The Black Box DAS is ideal for our facility because it allows us to readily add new services without system upgrades and it delivers a consistent and reliable blanket of inbuilding wireless coverage."

GET IN TOUCH

For more information about our services or for a quote, please contact us at 855-324-9909, Contact@blackbox.com, or visit BLACKBOX.COM.

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Industry: Hospitality & Leisure,

Solution: Wireless & Private LTE Networks, Enterprise Networking,

Services: Support Services, Field & Dispatch Services, Managed Services,

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