Providing customers with secure but easy to use access to their servers and other devices is critical. Whether customers just need to check that their servers are operating correctly, or require the ability to upgrade operating systems and firmware on the fly, remote access solutions need to provide the reliability and security that customers demand.
Often, customers wish to monitor their own power usage within their hosted cabinets to ensure accurate billing and to trend when power upgrades are or will be required.
Our expertise within this requirement is exemplary. From providing simple ServSwitch solutions enabling users to remotely log on to individual servers out of band, through to extensive, integrated KVM and Serial support, all of our remote access solutions feature secure authentication and a lot of them can be integrated with intelligent PDU’s to provide a complete remote access solution including power cycling and BIOS access.
Remote Access solutions tend to use heavy compression to minimise bandwidth whilst providing fast, easy to use connectivity suitable for most broadband circuits. By adjusting resolution, colour depth and utilising bandwidth limiting functions, connections as low as 1Mbps can be fully exploited.
Remember – all Black Box ServSwitch solutions are out of band, so access is provided independent of application status, and therefore we fully support BIOS access on boot up, unlike any software solution available.