The remote work surge has complicated IT management, resulting in a higher focus on digital transformation. Black Box, a specialist in crafting the future of work, blends business resilience and digital strategies to accelerate this transformation, which includes seizing emerging market opportunities from shifts in consumer and employee behaviors
In an era where seamless connectivity is a non-negotiable aspect of our daily lives, businesses are rapidly adopting innovative solutions to meet the demands of a digitally connected world. In this evolving business landscape, WiFi as a Service (WaaS) is emerging as a game-changer, revolutionizing the way organizations manage and deliver WiFi connectivity. Let's delve into the world of WaaS to discover how it can transform your business.Read More
The pandemic accelerated the need for enterprises to modernize technology infrastructure and reimagine business, including accelerating data and digital platforms. Black Box can help enterprises design, deploy, and manage an optimized network for secure work — whether it's remote, onsite, or hybrid.
Simplify the transition to hybrid work for manufacturing and agro-based industries. Enhance your ability to acquire and retain top talent while driving innovation and enabling a competitive edge.View Infographic
Create and maintain a post-pandemic workplace that's safe for boundless collaboration and true resiliency, including working from anywhere on any device with all policies and procedures in tow.View Infographic
Design a resilient network environment and deploy it locally and/or globally, at one site or hundreds with consistent, fast, repeatable outcomes. Back it up with remote IT support, proactive maintenance and expert monitoring.
Black Box's technicians specialize in core capabilities that can help your enterprise securely optimize its network for remote traffic; safeguard corporate assets; and build a phased plan that makes the most effective use of your existing environment and maps out the digital transformation journey.
Connects enterprise networks — including branches and data centers — over large geographic distances providing centralized visibility, automation, and security.Learn More
Supports a distributed mobile workforce wirelessly indoors and out (in converged management with 5G).Learn More
Integrated solutions include advanced security features, embedded automation, and intelligence tools to optimize and secure core and enterprise networks.Learn More
Manages installs in a timely, repeatable way across hundreds of sites around the globeLearn More
The COVID-19 pandemic upended the workplace and freed employees to work securely from home. This liberation from the daily grind has resulted in increased productivity, better work/life balance, and savings for employees and corporations. The benefits are so great that major corporations have announced plans to offer the perk of a hybrid work environment — one where employees work in a remote/in-office combination.
Read this guide to find out how your business can retool and reimagine your current legacy system to support an exponential amount of users, devices, and locations.Get the Guide
A Top 5 North American hospital network turned to Black Box to provide employees with secure, HIPAA-compliant remote access via cloud management. Results included potential reallocated hospital space, lower business risk, additional remote work opportunities, and a $1.2 million recognized value for investment in security devices.
During the lockdown, at a Northeast municipality employees couldn’t access files and applications remotely due to the absence of security features. Black Box provided a security platform that protected access to data for all users, devices, and applications. The result was a $1.1 million gain in productivity — plus millions saved by thwarting security breaches and ransomware attacks.
When the pandemic hit, the Black Box team faced the daunting challenge of how to quickly transition Service-Desk Agents to a remote and socially distanced work environment, yet continue to provide mission-critical network and communications services with no disruption for the Miami International Airport. The team seamlessly cut over to a customized cloud-based solution and realized significant annual cost savings and a major reduction in call waiting and queue times.Read Case Study
A growing healthcare consortium needed to simplify and consolidate 300+ homegrown field office networks for manageability, agility, and HIPAA compliance. By leveraging Black Box's expertise and national service teams, they received a centrally managed, integrated SD-WAN network that mitigated risk, met all HIPAA requirements, and guaranteed 99.999% uptime.Read Case Study
A large food manufacturer turned to Black Box for help optimizing its network, upgrading its unified communications system, and supporting them after installation. The result was enhanced security and efficiency that lead to a projected savings of approximately $3 million.
A large, North American, international airport, decided not to pay on a ransomware attack. Instead, they turned to Black Box. Our experts isolated the “infection,” procured new equipment, rebuilt the network, and reinstalled data from backups. The resulting value totaled over $2 million.
What does the modern workforce look like? Gain new insight from our Enterprise Networking experts.
Not that long ago, IT professionals would laugh at the idea of replacing a reliable, private MPLS (Multiprotocol Label Switching) WAN link at branch locations with an internet/cloud-based SD-WAN (Software-Defined Wide Area Network). Not anymore. These days, enterprises are adopting SD-WAN as a branch connectivity method at an ever increasing rate. Gartner estimates that by the end of 2023, more than 90% of edge infrastructure refreshes will be SD-WAN (or other virtualized platforms) versus traditional routers.1
An extensive research study, Wide-Area Network Transformation: How Enterprises Succeed with Software Defined WAN, by the Enterprise Management Associates’ (EMA)detailsjust how rapid the adoption of SD-WAN is, particularly for distributed enterprises. It found that 87 percent of enterprises with branches are increasing their use of the internet for a primary WAN connection. Two years ago, that number was 74%.
But the research also found that MPLS is not going away—yet—52 percent of respondents said they were supplementing MPLS with internet WAN connections and not eliminating MPLS. Another 21 percent were reducing their MPLS bandwidth and only 15 percent were completely abandoning MPLS in favor of SD-WAN.2
Making the decision to move from MPLS to SD-WAN is strategic and will fundamentally change how businesses communicate. Let’s take a look at how MPLS and SD-WAN stack up when compared to each other and what factors are driving the move to SD-WAN.
SD-WAN vs. MPLS Comparison
|Software-defined over the Internet
|Data center (hardware) dependent
|Multiple non-bandwidth pathways
|Expensive, particularly with video and other bandwidth-intensive applications
|Typically 30% less per megabit
|High per megabit
|Up to 50% less
|Costly implementation and operation
|Pay as you grow
|Costly hardware implementation and operation
|Complicated, on-site, multiple point-to-point links
|Complex, time-consuming, on-site
|Best for distributed enterprises
|Best for point-to-point, mission-critical links
|Integrated, end-to-end visibility
|Separate, point-to-point links
SD-WAN Business Drivers
When comparing SD-WAN to MPLS networks, a few things become obvious. MPLS has its place in specific use cases particularly with point-to-point, mission-critical applications. But in this era of growing IT complexity, CIOs want—and need—more IT simplicity to accommodate the explosion of data and endpoints. Here are the key drivers of SD-WAN adoption.
Do More with Less
IDC research found that SD-WAN closes the IT skills gap by requiring less IT staff and time. This is particularly true in distributed enterprises with little or no IT staff at remote sites. SD-WAN eliminates geographic boundaries and enables centralized management and automation.3
Improve Network Agility
This is key. Researchers identified flexibility as one of the top reasons 42% of IT professionals surveyed cited for making the move to SD-WAN. It gives them the ability to centrally make changes as needed without involving an MPLS provider or having to arrange for time consuming and costly on-site updates. Enterprises can now provision a new site in days rather than weeks or months as compared to MPLS networks, which are hardware intensive. Because SD-WAN is software defined, businesses can address new opportunities and operations quickly and at scale. In addition, SD-WAN offers more flexibility in connecting and controlling IoT devices at remote sites.4
Connectivity to cloud services was identified by 42% of respondents as another important reason for migrating to SD-WAN. This is becoming more important as more systems and applications, such as SalesForce, live in the cloud and all users, local and remote, need direct and timely access.5
SD-WAN isn’t replacing MPLS, but it is being used as a supplement to MPLS networks by 52% of the companies. One great advantage SD-WAN offers is the ability to segment traffic over multiple pathways based on priority and applications to improve performance. It also improves connectivity to the growing number of endpoint devices like smartphones, laptops, PoS kiosks, sensors, and more6. Overall, 79% of enterprises reported that the number of devices connected to their network is growing and 30% said that the growth is significant.7
Quality of Service
One of the biggest advantages of MPLS offers is its excellent delivery of data packets and high quality of service. But today, SD-WAN can offer high quality of service via multiple links (broadband and cellular) for redundancy and flexibility. This provides the same resiliency as MPLS but for far less.
MPLS has been around for 20 years and was the way WANs were created. You needed the “phone company” to set up your point-to-point links in a process that could takes weeks, but more likely months, if carrier service was available where you needed it. And, when you did finally get the hardware, you were tied to the carrier to put in troubleshooting tickets—another slow, tedious, and costly process. For years, IT has been at the mercy of the carrier’s footprint and network technologies. An IDG survey, reported that 82 percent of respondents said they were frustrated with the high cost or complexity of MPLS. .” In addition, 34 percent said they were being held back by existing MPLS contracts. Now, IT professionals are seeing SD-WAN as a way to “cut the cord.” As existing MPLS carrier contracts expire, many enterprises are moving to SD-WAN or are adding SD-WAN links to their existing MPLS networks now.
SD-WAN offers a lower total cost of ownership compared to traditional hub-and-spoke MPLS networks. One of the primary reasons is that MPLS has a much greater cost per bit than broadband or LTE links. It’s estimated that the average cost per MPLS circuit is $600 per month, which can easily go up depending on applications and bandwidth requirements. SD-WAN can easily accommodate various bandwidth demands at up to 30% to 50% less than MPLS links. In addition, SD-WAN eliminates expensive MPLS routers and traditional network equipment at each location. You also eliminate the need to dispatch techs to install and maintain the network locally. With SD-WAN, you get zero-touch provisioning from a central location.
Digital transformation is the real catalyst in the adoption of SD-WAN, particularly in distributed enterprises. In today’s world of leaner budgets, leaner IT staffs, and increasingly greater demands for connectivity, SD-WAN is coming to the rescue. IT directors are using it to digitally transform and manage branch networks, including the explosion of endpoints such as smartphones, laptops, kiosks, cameras, etc.
“Digital transformation is quickly becoming the largest driver of new technology investments and projects among businesses,” said Craig Simpson, IDC research manager. “It is already clear from our research that the businesses which have invested heavily in digital transformation over the last two–three years are already reaping the rewards in terms of faster revenue growth and stronger net profits compared to businesses lagging in digital transformation initiatives and investments.”8
SD-WAN is the enabler of that transformation and is the new favorite among IT professionals in terms of total satisfaction with network performance, cost, and simplicity. Enterprises that have fully completed their SD-WAN implementation are five times more likely to describe themselves as very successful, compared with enterprises that have no SD-WAN plans, or are still in the research and planning phase.9
Black Box offers state-of-the-art SD-WAN technology in its SimplEdge network-in-a-box bundle, which includes everything needed for branch networks from the cabling, Wi-Fi, and security to complete professional, managed services and support. Learn more about SimplEdge at blackbox.com/simpledge.
If you would like to receive our quarterly newsletter, View from the Edge, you can sign up here.
For almost 45 years, Black Box has helped clients in all industries and locations around the globe build, secure, manage, reimagine, and transform their networks and IT infrastructure.
Thanks to partnerships with leading manufacturers in digital communication and infrastructure, Black Box can help you shape a consumption model that will revolutionize your work ecosystem — and give your employees the flexibility to collaborate securely and intuitively anywhere, anytime, on any device.
So whether you’re a large healthcare enterprise or retailer, a small manufacturer, or somewhere in between, Black Box’s 2,500 team members have the know-how to help you engineer business continuity and innovation.
Delve into Key Insights about Our Solutions and Gain a Complete Understanding of Managed ServicesView Webinar
It used to be that when a company needed to build a Wide Area Network (WAN), the only option was to use carrier-provided MPLS or point-to-point circuits.Read More
A large, U.S., international airport was the victim of a ransomware attack affecting the business side of the operation.Read Case Study
The global shift from working securely in an office to working at home has increased the number of devices, physical sites, and network traffic and opened enterprisesGet Guide
The SD-WAN market is exploding alongside the growth of edge computing and digital transformation. Gartner estimates that by the end of 2023, more than 90% of WAN edge.View More