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Here is a summary of the key points covered in the webinar:

Introduction to Black Box Solutions:

  • Overview of Black Box as an IT solutions provider
  • Global snapshot showcasing our presence and offerings
  • Emphasis on innovative, custom digital solutions and services

Black Box Advantage:

  • One-stop solution for procurement, installation, and 24/7 support
  • Customized SLAs designed for different sectors
  • Organic growth in legacy and new services like LTE and cybersecurity

Global Presence and Cisco Partnerships:

  • Black Box's significant role as a certified Cisco partner
  • Various Cisco designations are held by Black Box
  • Collaboration with Cisco in areas like WebEx Calling and Meraki SD-WAN

Managed Services Overview:

  • Result-based managed services focused on system service delivery
  • Comprehensive suite, including 24/7 monitoring, problem management, and incident management.
  • Global NOC services and Field services as major components.


Ray Brown

Enterprise Account Manager

Ray Kitchen

Senior Enterprise Account Manager

Diarmuid Ryan

Solutions Architect