Cashing in on Digital Transformation
As digital transformation continues to shape Retail, competition for customers will be won by those who create and integrate a seamless online engagement with a dynamic in-store customer experience. Physical stores remain huge when it comes to retail sales, and just like online, digital innovation is a key part of the in-store experience.
Intelligent Retail Spaces
A new, in-store customer experience focused on the Promote-Find-Purchase customer journey, enables you to:
- improve loyalty through personalized shopping
- improve sales conversion leveraging in-store location and wayfinding, and
- increase personal attention at the point-of-sale
Black Box creates Intelligent Retail Spaces by first building a
Digital Retail Network and then applying Promote-Find-Purchase
solutions. Black Box then insures a uniform customer experience across
all of your locations quickly and effectively with National and Global
Learn more about how Intelligent Retail Spaces increase customer
engagement, generate sales, and differentiate valued brands among
Black Box Solutions, Services and Products for RETAIL
Create a leading-edge mobile shopping environment that supports more users and more devices.
Minimize disruption to stores while accelerating project success.
Plan and execute an IT road map that improves efficiency while driving customer satisfaction.
Balance greater efficiency and customer satisfaction in your contact centers.