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Healthcare Solutions

Enhancing the Patient Experience

Healthcare operations rely on leading-edge technology to improve patient experiences, optimize workflows, and make certain no errors occur in crucial, time-sensitive situations. Black Box provides powerful KVM, digital signage, cabling, and other solutions tailor-made for large hospitals, small medical private practices, and any healthcare facility in between.

Cabling and Networking Solutions

Console Servers

Console Servers

Allow IT administrators to remotely fix network issues with switches, routers, servers, and firewalls. Reconfigure, reboot, and re-image devices even if the primary network is down.

USB Extenders

USB Extenders

Plug-and-play extension of USB 1.1, 2.0, and 3.0 signals up to 200 meters over CATx or fiber. Enable remote control and monitoring of equipment in hospital ORs.

PoE Injectors

PoE Injectors

Power Wi-Fi access points and IP cameras over CATx cable, simplifying installation.


Visualization Solutions

AV Digital Signage

AV Distribution and Digital Signage

Distribute content and information to medical professionals across any medical campus and share images from exam rooms to diagnostic labs instantly.



Improve patient, family, and guest experience in exam rooms, waiting areas, hallways, and lobbies of medical practices, offices, and centers by use of maps, directories, contacts, and medical wayfinding.

Physical Security

Physical Security

Manage security camera video feeds to a security operations center from a single desktop source.

Case Studies

Metro Healthcare System Cuts Costs and Frees IT Staff

Jul 7, 2015, 15:19 PM
Metro healthcare system cuts costs, frees IT staff to focus on strategic projects.
Title : Metro Healthcare System Cuts Costs and Frees IT Staff
Company : Metro Healthcare System
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The Background

Magnetic Resonance Imaging (MRI) is an advanced method to detect pathological changes in the organs inside the body. It uses magnetic fields and radio waves to create detailed high-quality images of individual organs, joints and tissues. MRI scanners provide different view angles and, in certain cases, can present much better location, extent and cause of disease compared to conventional methods like X-rays or ultrasound.

The images of the MRI machines are to be provided for diagnosis and surgical preparation to a number of stations. Instead of the usual prints, these images should be distributed electronically to the radiologists, surgeons, meeting and operating rooms as well as the electronic patient records.

The Requirements

The most important factor for the medical center was a pixel-perfect reproduction of the images at all locations because pixel loss could lead to misdiagnosis. Since the hospital campus is quite large,

the images must be sent over long distances of up to more than one kilometer. In addition, electromagnetic and RF interferences (EMI/RFI) could affect the electronic transmission and cause a loss of image quality. In total, the new distribution system should include four servers providing the images to a total of 22 stations distributed on the campus. Besides the images also keyboard and mouse signals of the user consoles needed to be extended to allow the staff to add notes to the patient files.

The Solution

The required long distance and the environment with high interferences lead to a solution that uses fiber-optic cable as transmission media. Fiber optics technology is based on light pulses and is completely immune to all EMI/RFI interference. In addition, fiber optics allows much greater distances than a CATx infrastructure without loss of the signal quality.

To distribute the images and peripheral data, Black Box suggested the DKM FXC with 32 fiber SFP as the central matrix switch. The DKM FXC gives reliable access to high-quality, real-time digital video and a whole host of peripherals across the campus. It routes DisplayPort 1.1 resolutions up to RGB 3:3:3 and HDMI or DVI resolutions with full HD 1080p.

The distributed locations are connected through the DKM FX Modular Extenders that provide the necessary interfaces and signal extension depending on the individual location. Four operating rooms each equipped with four large HDMI-displays receive the required images through extenders with quad-head video in a pixel-perfect quality. Additional keyboard and mouse access allows the team to protocol the operation process. Two meeting rooms receive all required data from the image and patient data servers. Dual-head DKM FX HDMI Extenders give full USB-keyboard/mouse control and display the images on two 40" LCD-displays. For patient stations and the patient data archive, the extenders provide high-quality images and USB-keyboard and mouse control as well as USB 2.0 extension for bar code readers and printer access.

The medical center is impressed by the high quality of the diagnostic images and the future-proof design of the DKM FXC system. The DKM FX switch leaves room for future expansion via the unused ports or the cascading option. Dual power supplies provide the necessary, reliable 24/7 availability of the system.

And the modular DKM FX Extenders can be adapted to future requirements just by replacing the existing cards if new or changed interfaces are required or if additional video channels and video formats or peripherals are required.

Tags :
  • DKM
  • Healthcare
  • KVM
  • KVM Matrix Switching
  • North America
  • Operations Center
  • TPS
Metro-Healthcare-System-Cuts-Costs-and-Frees-IT-Staff Metro-Healthcare-System-Cuts-Costs-and-Frees-IT-Staff
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Healthcare Industry Customers

Cleveland Clinic
Mount Sinai Hospital

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Global Solutions Integration

Black Box is a leading technology provider dedicated to helping its global customers design, deploy, and manage their IT with managed services, wireless/mobility solutions, UC&C, and structured cabling.