Mitel Recognizes Black Box as Financial Services Specialization Partner

DALLAS November 16, 2023— Black Box®, a leading IT solutions and consulting services provider to businesses worldwide, today announced that it is now a Mitel Financial Services Specialization Partner. A global market leader in business communications, Mitel and its partnership program recognize technology companies that provide extensive support and delivery of exceptional unified communications solutions and services to financial institutions. Through the program, Mitel will pair financial services clients, industry affiliates, and consultants with Black Box to help them design their own communication solutions, enabling these companies to increase operational efficiency, improve customer/member experience, and minimize cost.

"We are thrilled to recognize Black Box as one of our Financial Services Specialization Partners for 2023," said David Petts, EVP & GM, Customer Life cycle Management at Mitel. "Black Box has long been a valued Mitel partner, and their efforts as a trusted advisor have allowed financial institutions worldwide to stay ahead of the curve as they navigate the complexities of the digital age effectively. We proudly acknowledge and appreciate their unwavering dedication and look forward to further success as their partner."

Mitel’s Specialization Partners undergo annual assessments based on rigorous criteria, including a demonstrated track record of reference customers and case studies, training of Mitel-certified technicians who specialize in financial services deployments, and attendance at required Mitel update courses. As a partner, Black Box will work closely with Mitel’s team of industry and product specialists, sharing knowledge and collaborating with the company’s line managers to enhance the Black Box offering. This will ensure that Black Box solutions remain compatible and integration-certified with Mitel and other Mitel Solution Alliance partners, providing the widest possible choice for financial services clients when implementing a communication solution.

“We’re proud to be a Mitel 2023 Financial Services Specialization Partner, supporting customers by simplifying deployment and ensuring adherence to their unique brand standards,” said Jim McKenna, vice president of strategic partnership at Black Box. “Whether addressing concerns with modernization to the cloud (UCaaS), global systems integration, Cyber Security, or compliance, Black Box provides professional and managed services designed to help financial institutions develop agile, innovative, and forward-thinking solutions. We are delighted to partner with Mitel in addressing the financial services industry’s many needs with our dedicated specialization and professional services.”

Further information about Black Box and its full product portfolio is available at

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About Black Box

Black Box® is a trusted IT solutions provider delivering cutting-edge technology solutions and world-class consulting services to businesses across the globe. The breadth of our global reach, continuous innovation, and depth of our expertise accelerate customer success by bringing people, ideas, and technology together to solve real-world business problems. Our IT infrastructure solutions, services, and products enable secure, flawless connectivity and meaningful collaboration for businesses in every major market across six continents. 

To learn more, visit the Black Box website at Follow the company on Twitter @BlackBox_ns. Black Box® and the Double Diamond logo are registered trademarks of BB Technologies, LLC.

All other trademarks referenced herein are the property of their respective owners.

Black Box Contact:
Kevin Augustine
Black Box

Agency Contact
Carolyn Archambault
Wall Street Communications
Phone: +1 801 266 0077

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