Local governments are facing significant budget constraints, which may limit the ability to invest in new technologies and IT infrastructure. At the same time, the pandemic has accelerated the need for council services to be digitalised and for communities to become digitally literate.
Technology is the key to addressing these challenges: modern IT innovations increase efficiency and staff productivity, allowing local governments to do more with less and provide more personalised services to their citizens.
Reliable and secure wireless and wired infrastructure, integrated communications and collaboration, secure networks, and remote services – these are the hallmarks of modern local government IT infrastructure. The speed and delivery of public services greatly improve as large-scale digital innovations roll out with unprecedented speed. Today and into the future, the foundation of digital government rests on advanced technologies that directly affect the usefulness of the network.Overcoming Digital Transformation Challenges
Digital transformation in local governments is more important than ever before, driven by increasing public expectations, the need for collaboration between governments, hybrid employees, organisations and citizens, data as an integral part of decision-making, and the need to access and process vast amounts of government information. The right mix of advanced technologies enables this transformation, improves public engagement, and drives smart city initiatives.
This technology includes high-speed, reliable, and secure wireless connectivity in large and small buildings, simple Wi-Fi 6 connectivity between individual facilities and remote locations in a municipality, the latest in unified communications and collaboration from five to five thousand lines, and cloud contact centre solutions for a better civic experience.
Trust your voice, data, and video networking needs to a proven digital partner that can deliver the advanced technologies you need to lead this digital transformation as local government organisations move into the future.
Respond with quickness and efficiency to the rising digitisation expectations of the public. By providing a seamless and engaging experience to citizens, local government can improve their relationship with the community, increase trust, and enhance their reputation.Know More
Fast, reliable, and secure digital connectivity solutions provide a robust IT infrastructure that meets connectivity needs and supports efficient operations. Enable IoT and user connectivity by implementing 5G, WiFi 6, and Cel-Fi technologies.Know More
Facilitate communication among hybrid employees, regardless of their location or device, while maintaining security and compliance. This can help local government meet the challenge of mobility and flexibility, while also enabling effective collaboration between agencies, authorities, organizations, and the community.Know More
Providing a seamless experience within modern local government requires the right technology. When you partner with Black Box, you can benefit from our extensive expertise, experience, and commitment to delivering effective, secure, and connected public services that reduce costs, optimise existing resources, and realise your digital transformation vision.
Whether managing mission-critical data analysis in real-time, dispatching emergency responders, or communicating with the public, seamless technology must be secure, compliant, and meet the latest and most rigid security standards to help you achieve your objectives, meet your budget, and optimize your productivity without sacrificing public safety. Emergency operations centers (EOCs), 911 call centers, public safety answering points (PSAPs), and government agencies alike rely on critical information visualization and communication. Real-time video and the sharing of data between control centers and field workers results in maximum situational awareness and faster response times. When lives are in jeopardy, quick and complete communication often means the difference between success or failure.
We partner with civilian agencies, the armed services, state and local governments as well as educational institutions to deploy leading-edge data and physical network solutions including device control and storage, visualization, collaboration and cabling.
An Emergency Management agency sought to upgrade its control room infrastructure for effective disaster response. They partnered with Black Box, impressed by its reputation and previous setups. Black Box provided a comprehensive solution, including a Radian Flex Video Wall, an Emerald KVM-over-IP system, and ControlBridge touch panels, enhancing situational awareness and efficiency. The system met all requirements, facilitating quick, informed decisions and offering future-proof features.Read Case Study
A German city's road-works department faced increased metal thefts. Partnering with Black Box, they implemented an IP-video surveillance system with strategic camera placement, wireless extenders, and a 2x2 video wall for monitoring. The solution was highly effective and appreciated.Read Case Study
The City of Redondo Beach, CA had a critical objective: to provide reliability to critical public safety applications and a higher level of customer service while supporting demand for emerging technologies and advanced applications. Black Box was able to help the city meet and exceed its goals with modern, forward-thinking and conservative upgrades with Avaya technology.Read Case Study
A weather monitoring organization collaborated with Black Box to transition and upgrade their control room systems to a new facility. Black Box provided network infrastructure, a KVM Matrix Switch for remote PC access, and a Radian video wall system. The upgraded control room streamlined operations, enhanced workflows, and improved display capabilities throughout the new building.Read Case Study
During the lockdown, at a Northeast municipality employees couldn’t access files and applications remotely due to the absence of security features. Black Box provided a security platform that protected access to data for all users, devices, and applications. The result was a $1.1 million gain in productivity — plus millions saved by thwarting security breaches and ransomware attacks.
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Black Box offers a unique combination of advanced communications, collaboration, networking, and security technology solutions and comprehensive consultancy, design, implementation, and managed IT services to digitally transform organisations and realise your vision. Thanks to our proven track record of working with the public sector on digital transformation projects, you can benefit from our expertise, experience, and commitment to deliver effective, secure and connected public services that reduce costs and optimise existing resources.Know More