Local governments are facing significant budget constraints, which may limit the ability to invest in new technologies and IT infrastructure. At the same time, the pandemic has accelerated the need for council services to be digitalised and for communities to become digitally literate.
Technology is the key to addressing these challenges: modern IT innovations increase efficiency and staff productivity, allowing local governments to do more with less and provide more personalised services to their citizens.
Reliable and secure wireless and wired infrastructure, integrated communications and collaboration, secure networks, and remote services – these are the hallmarks of modern local government IT infrastructure. The speed and delivery of public services greatly improve as large-scale digital innovations roll out with unprecedented speed. Today and into the future, the foundation of digital government rests on advanced technologies that directly affect the usefulness of the network.
Overcoming Digital Transformation Challenges
Digital transformation in local governments is more important than ever before, driven by increasing public expectations, the need for collaboration between governments, hybrid employees, organisations and citizens, data as an integral part of decision-making, and the need to access and process vast amounts of government information. The right mix of advanced technologies enables this transformation, improves public engagement, and drives smart city initiatives.
This technology includes high-speed, reliable, and secure wireless connectivity in large and small buildings, simple Wi-Fi 6 connectivity between individual facilities and remote locations in a municipality, the latest in unified communications and collaboration from five to five thousand lines, and cloud contact centre solutions for a better civic experience.
Trust your voice, data, and video networking needs to a proven digital partner that can deliver the advanced technologies you need to lead this digital transformation as local government organisations move into the future.
Respond with quickness and efficiency to the rising digitisation expectations of the public. By providing a seamless and engaging experience to citizens, local government can improve their relationship with the community, increase trust, and enhance their reputation.
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Fast, reliable, and secure digital connectivity solutions provide a robust IT infrastructure that meets connectivity needs and supports efficient operations. Enable IoT and user connectivity by implementing 5G, WiFi 6, and Cel-Fi technologies.
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Facilitate communication among hybrid employees, regardless of their location or device, while maintaining security and compliance. This can help local government meet the challenge of mobility and flexibility, while also enabling effective collaboration between agencies, authorities, organizations, and the community.
Know MoreProviding a seamless experience within modern local government requires the right technology. When you partner with Black Box, you can benefit from our extensive expertise, experience, and commitment to delivering effective, secure, and connected public services that reduce costs, optimise existing resources, and realise your digital transformation vision.
Whether managing mission-critical data analysis in real-time, dispatching emergency responders, or communicating with the public, seamless technology must be secure, compliant, and meet the latest and most rigid security standards to help you achieve your objectives, meet your budget, and optimize your productivity without sacrificing public safety. Emergency operations centers (EOCs), 911 call centers, public safety answering points (PSAPs), and government agencies alike rely on critical information visualization and communication. Real-time video and the sharing of data between control centers and field workers results in maximum situational awareness and faster response times. When lives are in jeopardy, quick and complete communication often means the difference between success or failure.
We partner with civilian agencies, the armed services, state and local governments as well as educational institutions to deploy leading-edge data and physical network solutions including device control and storage, visualization, collaboration and cabling.
Operators will quickly respond to incoming calls, allocate appropriate resources and communicate with responders across multiple workstations from a single keyboard and mouse.
Crystal-clear visualization provides real-time analysis and monitoring of criminal threats and activities across fully scalable video walls while ensuring absolute security of information.
Ensure every response is timely and appropriate. Control room connectivity emboldens efficient and fail-safe critical operations with 4k over IP and fully scalable high-end displays in secure and unsecure domains.
Fully integrated traffic/security control rooms, crisis coordination centers and emergency operations nerve centers provide isolation and control to any number of KVM workstations.
Cyberthreats are more prevalent than ever and have become increasingly complex. Take full control of your entire network while monitoring critical events and allocating resources. Provide sufficient bandwidth and secure critical connections across an unlimited number of endpoints.
The City of Redondo Beach, CA had a critical objective: to provide reliability to critical public safety applications and a higher level of customer service while supporting demand for emerging technologies and advanced applications. Black Box was able to help the city meet and exceed its goals with modern, forward-thinking and conservative upgrades with Avaya technology.
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NOAA expressed very clear goals for their new center of operations in Cleveland, OH: they required an infinitely useable, endlessly configurable and aesthetically pleasing video wall. Information received from remote weather stations and collaborative meteorologists had to be simple to receive, easy to integrate, and quick to update across twenty remote locations. Black Box had the perfect solution.
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Despite moving to a new facility, a Northern European police department decided to retain its previous investment in legacy technology. The issue: how to integrate existing technology and modern switching systems to provide modern efficiency, effectiveness and multi-point usability? Black Box implemented a superior control system for the KVM, allowing the department to make use of their old equipment but to update its functionality.
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During the lockdown, at a Northeast municipality employees couldn’t access files and applications remotely due to the absence of security features. Black Box provided a security platform that protected access to data for all users, devices, and applications. The result was a $1.1 million gain in productivity — plus millions saved by thwarting security breaches and ransomware attacks.
Gain insights to the latest trends, best practices, and industry news in Government IT.
Black Box offers a unique combination of advanced communications, collaboration, networking, and security technology solutions and comprehensive consultancy, design, implementation, and managed IT services to digitally transform organisations and realise your vision. Thanks to our proven track record of working with the public sector on digital transformation projects, you can benefit from our expertise, experience, and commitment to deliver effective, secure and connected public services that reduce costs and optimise existing resources.
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