Greater Network Efficiency and Business Resiliency

The shift from working in the office to working at home has increased the number of devices, physical sites, and network traffic. IT departments, facing the daunting task of supporting hundreds – even thousands — of remote workers, have prioritized digital transformation projects to meet new demands, including:

  • Safeguarding network traffic
  • Providing security for every employee, everywhere
  • Reimagining safe and secure office spaces

CIOs/CFOs are turning to Black Box to help them define, design, and implement the future of work, including what business resiliency and digital transformation mean for their enterprises — and how to anticipate and capitalize on new market opportunities created by shifts in consumer and employee behavior.


Respond, Retool, and Reimagine

The pandemic accelerated the need for enterprises to modernize technology infrastructure and reimagine business, including accelerating data and digital platforms. Black Box can help enterprises design, deploy, and manage an optimized network for secure work — whether it’s remote, onsite, or hybrid.


Secure Remote Worker

Give your enterprise secure network access, ensure data privacy, maintain control and enforcement policies, and protect against malware across an exponential growth in endpoints.


Reimagined Workplace

Create and maintain a post-pandemic workplace that’s safe for boundless collaboration and true resiliency, including working from anywhere on any device with all policies and procedures in tow.


Transformed Network

Design a resilient network environment and deploy it locally and/or globally, at one site or hundreds with consistent, fast, repeatable outcomes. Back it up with remote IT support, proactive maintenance and expert monitoring.

Edge Networking Transformation

Black Box’s technicians specialize in core capabilities that can help your enterprise securely optimize its network for remote traffic; safeguard corporate assets; and build a phased plan that makes the most effective use of your existing environment and maps out the digital transformation journey.



Connects enterprise networks — including branches and data centers — over large geographic distances providing centralized visibility, automation, and security.

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Wi-Fi 6

Supports a distributed mobile workforce wirelessly indoors and out (in converged management with 5G).

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Integrated solutions include advanced security features, embedded automation, and intelligence tools to optimize and secure core and edge networks.

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Global Multisite Deployments

Manages installs in a timely, repeatable way across hundreds of sites around the globe.

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So Long 9-to-5

Attracting and retaining top talent in the new hybrid work environment.

The COVID-19 pandemic upended the workplace and freed employees to work securely from home. This liberation from the daily grind has resulted in increased productivity, better work/life balance, and savings for employees and corporations. The benefits are so great that major corporations have announced plans to offer the perk of a hybrid work environment — one where employees work in a remote/in-office combination.

Read this guide to find out how your business can retool and reimagine your current legacy system to support an exponential amount of users, devices, and locations.

Customer Success Stories

Black Box works with clients around the globe to address the unique challenges of edge network transformation, including these impressive success stories:


Manufacturer’s Network Optimization Saves $3M

A large food manufacturer turned to Black Box for help optimizing its network, upgrading its unified communications system, and supporting them after installation. The result was enhanced security and efficiency that lead to a projected savings of approximately $3 million.


Airport Foils Ransomware Attack

A large, North American, international airport, decided not to pay on a ransomware attack. Instead, they turned to Black Box. Our experts isolated the “infection,” procured new equipment, rebuilt the network, and reinstalled data from backups. The resulting value totaled over $2 million. Read Full Case Study.


Hospital’s HIPAA Maintained Remotely At $1.2M Value

A Top 5 North American hospital network turned to Black Box to provide employees with secure, HIPAA-compliant remote access via cloud management. Results included potential reallocated hospital space, lower business risk, additional remote work opportunities, and a $1.2 million recognized value for investment in security devices. Read Full Case Study.


Municipality Adds Secure, Remote Access; Gains $1.1M In Productivity

During the lockdown, a Northeast municipality employees couldn’t access files and applications remotely due to the absence of security features. Black Box provided a security platform that protected access to data for all users, devices, and applications. The result was a $1.1 million gain in productivity — plus millions saved by thwarting security breaches and ransomware attacks.


Centralize 300+ Disparate Healthcare Networks

A growing healthcare consortium needed to simplify and consolidate 300+ homegrown field office networks for manageability, agility, and HIPAA compliancy. By leveraging Black Box's expertise and national service teams, they received a centrally managed, integrated SD-WAN network that mitigated risk, met all HIPAA requirements, and guaranteed 99.999% uptime. Read Full Case Study.


Pandemic-Safe NOC for Miami Airport

When the pandemic hit, the Black Box team faced the daunting challenge of how to quickly transition Service-Desk Agents to a remote and socially distanced work environment, yet continue to provide mission-critical network and communications services with no disruption for the Miami International Airport. The team seamlessly cut over to a customized cloud-based solution and realized significant annual cost savings and a major reduction in call waiting and queue times. Read the full case study.

Why Black Box?

For almost 45 years, Black Box has helped clients in all industries and locations around the globe build, secure, manage, reimagine, and transform their networks and IT infrastructure.

Thanks to partnerships with leading manufacturers in digital communication and infrastructure, Black Box can help you shape a consumption model that will revolutionize your work ecosystem — and give your employees the flexibility to collaborate securely and intuitively anywhere, anytime, on any device.

So whether you’re a large healthcare enterprise or retailer, a small manufacturer, or somewhere in between, Black Box’s 2,500 team members have the know-how to help you engineer business continuity and innovation.


Business Resiliency and Digital Transformation

What does the modern workforce look like? Gain new insight and understanding from our Edge Networking experts as they help you make sense of secure hybrid work models, the post-pandemic office environment, and fluid business operation.


Securing Your Remote Workers for Fluid Networking in a Hybrid Environment

 Apr 4, 2021   |    Black Box

Last year, the COVID crisis made business connectivity and continuity the IT networking priority. This year? It’s securing remote workers -- and protecting the corporate network — as they morph into tomorrow’s hybrid workforce.

The future of work indeed is a hybrid model – where employees operate remotely a few days per week – as researchers predict more than a third (37%) of the post-pandemic workforce will remain out of corporate offices to some degree.1

These hybrid workers will want networks that enable fluid operations between field and corporate locations. Think of this progression to hybrid environments like a retailer launching numerous new stores, a restaurant chain opening multiple new franchises or a healthcare provider introducing new clinics in cities across a region. In terms of network operations – or NetOps – each remote work site becomes an edge location.

This increase in remote operations, in turn, increases cybersecurity risks, as cyber threats have risen 25% since the onset of COVID-19.1 And at a time when the average cost of a data breach approaches $4 million, not only is the productivity of your organization at stake, but the profitability of the business2.This means your organization’s IT staff becomes an indispensable player on the team creating a trusted hybrid workplace that is safe for staff, promotes employee collaboration from anywhere on any device, and is secure, with policies and protocols in place.

Why Securing Remote Workers Is a Post-Pandemic Priority for Your Business

Per recent studies, securing remote workers in a hybrid networking environment will deliver short- and long-run benefits to your business along multiple dimensions:

  • Productivity Gains: Half-time remote workers can gain as many as 35 minutes in daily productivity for an increase in the organization’s overall productivity of 15%.3
  • Operating Cost: These productivity gains could equal 74 new employees at no cost, with $396 daily savings and $11,000 annual savings for each U.S. employee working half-time remotely.3
  • Talent Management: The combination of greater health safety, higher productivity and lower stress – from, for example, drastic drops in commuting – can boost employee satisfaction. This intangible benefit generates material competitive advantage over time in terms of staff retention and recruiting.

The Value Securing Remote Workers Delivers to Your IT Team

While serving a hybrid workforce exponentially increases your IT team’s workload, providing a secure hybrid networking environment for remote workers delivers value to your IT team, too, along these dimensions:

  • NetOps Efficiency: Among the top challenges facing IT organizations when enforcing cybersecurity protocols are a lack of visibility and lack of employee awareness and education.4 The move to hybrid environments presents opportunities to address both issues as staff grows more conscious and appreciative of IT services in their daily working lives.
  • NetOps Effectiveness: Through greater engagement with remote workers, IT staff benefits, too. With greater visibility into who and what is connecting to the network, team members optimize system performance and sharpen cybersecurity skills through confronting and mitigating evolving threats such as ransomware.
  • NetOps Talent: In turn, like other hybrid workers, IT employees grow more conscious and appreciative of their value to the business. This higher satisfaction leads to longer retention of critical technicians, such as NetOps engineers, and provides an edge in recruiting.

How to Secure Remote Workers in a Fluid Hybrid Environment

Prioritization of your digital transformation efforts to secure remote workers in a fluid hybrid network environment involves 4 keys:

  • Centralizing networking and security policy management for zero-touch provisioning to bring 1000s of edge locations online quickly.
  • Monitoring quality of service (QoS) remotely for connection reliability and application performance across the non-standardized equipment inevitably found in home offices.
  • Centralizing and delivering multi-layered security by cloud to protect sensitive information during its continual loop from your data center via the cloud to homes and back again.
  • Automated detection and definition of devices to control access and prevent cyber infections from spreading from home to corporate offices.

Each of these keys requires investments in terms of time, resources and funding as your organization updates policies, adopts new practices and upgrades solutions and equipment. But as described above, these investments will yield tangible, measurable returns for your business. Intangible rewards will materialize, too, as interacting with your highly productive, satisfied remote workforce improves your customers’ experiences.

In sum, when you invest in a secure hybrid network environment, everyone wins – your customers, your employees, your business and your IT team.

Secure Remote Workforce Design is just one factor in enhancing Business Resiliency. Download our eBook to learn how Black Box can help as a full-service network solutions provider and Gold Cisco Partner.

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Footnotes and source:

  2. 2020 Cost of a Data Breach Study, IBM and Ponemon Institute
  3. The Business Case for Remote Work for Employers, Employees, the Environment, and Society by Global Workplace Analytics

Where Do We Start?

Work quickly to identify needs and outline a plan of action.  Contact a Black Box expert today.

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