Every emergency operations center (EOC), 911 call center, and public-safety answering point (PSAP) relies on critical information visualization and communication. Black Box control room solutions enable real-time video and information sharing between field and operations centers, resulting in improved situational awareness and faster response times. When lives are on the line and communication is critically important, trust our extensive portfolio that showcases more than 40 years of technical expertise.
Interact with multiple computers using a single keyboard and mouse while keeping simultaneous access to all video and audio sources.
Streamlined user console saves desk space, reduces equipment costs, and minimizes errors as well as the mental load on the operators.
Combine audio, share independently switched USB 2.0 peripherals, or copy and paste files between the systems.
Intuitive hardware solution with no learning curve, no software installation, and no dependency on network performance.
Take full control of your entire network to monitor critical events, provide sufficient bandwidth, and secure critical connections.
Improve operator reaction time with glide and switch technology.
Make decisions from a common operating picture or shared display.
Rely on proven connectivity for all of your networking, cables, AV, and infrastructure needs.
Emerald IP-based KVM matrix switching application.
Reliable multisystem control allows a dispatch operator to switch between up to eight machines by simply moving the mouse across their monitors.Learn More
The award-winning Emerald® DESKVUE KVM over IP receiver allows users to create a personalized workspace where they can simultaneously monitor and interact with up to 16 physical, virtual, and cloud-based systems.Learn More
Public safety operators can quickly switch via hotkeys between four or eight screens for instant response times in a streamlined workspace with improved desktop ergonomics.View more
Save time, prevent errors, and replace complex switching activities with presets instantly activated with 1-touch. Integrate any IP-based system like room control, KVM/AV, or IoT monitoring systems.View more
An Emergency Management agency sought to upgrade its control room infrastructure for effective disaster response. They partnered with Black Box, impressed by its reputation and previous setups. Black Box provided a comprehensive solution, including a Radian Flex Video Wall, an Emerald KVM-over-IP system, and ControlBridge touch panels, enhancing situational awareness and efficiency. The system met all requirements, facilitating quick, informed decisions and offering future-proof features.Read Case Study
One of the busiest Public Safety Answering Points (PSAPs) in the southeastern U.S., handling over two million calls annually, faced challenges in efficiently switching between multiple PCs for each call taker. Black Box introduced the Freedom KVM desktop switch, ensuring compatibility with the center's specialty keyboards and optimizing the switch to support built-in hot-key sequences.Read Case Study
Read how this call center put information front-and-center by connecting sets of four monitors to the Freedom II KM Switch. Operators can now manage a large amount of incoming information and react instantly with a single keyboard and mouse.Read Case Study
Learn how this police department redesigned its control room setup with DKM FX switches that provide multiple users simultaneous access to servers and the ability to work over a mix of structured cabling (copper and fiber).Read Case Study
A prominent European Police Department, with 15 stations and over 14,000 staff, faced challenges in efficiently monitoring daily emergency traffic at its main control center. Partnering with Black Box, they developed a solution combining an NEC 55" LED Video wall, a Black Box DKM FX KVM Matrix, and a remote control touch panel, streamlining call prioritization and response times.Read Case Study