Committed to building hyperscale at hyper speed

Black Box is your ideal partner if you are looking for hyperscale data center companies to build cutting-edge infrastructure across a wide geographic footprint. The ability and capacity to build these infrastructures across a nation, across cities, and even beyond borders make Black Box a premium choice. At the core of putting all of these together is the availability and access to trained professionals. Black Box solves this for you. You can now rest assured that we will be there in small towns or urban territories across countries and continents to provide you with customized support.


The Human Side of Hyperscale

Global IT managers very well know that data center construction companies around the world with aggressive go-live deadlines require thousands of potentially seasoned technicians. IT leaders face significant questions like: How do you find, train, and retain the right resources in the right places at the right times? Moreover, how do we maintain consistent processes and outcomes at every site? Black Box data center services attends to this human aspect of data center builds on a local level with proven, globally tested processes and methodologies, such as:

Rethinking Hyperscale

Enterprises are moving from the traditional patchwork of local teams to global strategy standardization requirements and methodologies for repeatable, predictable services.

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The Talent Cycle

Cultivating talent for the long haul requires a cyclical approach to recruiting, training, and retaining talent to reallocate resources (and knowledge) from one project to the next.

The Right Partner

A skilled partner can orchestrate builds, retrofits, and maintenance, giving you the ability to go to market quickly through strategic planning and rapid mobilization and enhancing the Customer Experience.

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Comprehensive Data Center Solutions

Having a global data-center strategy as a Div 27 Telecom Data Center Provider means anticipating (demand) requirements and putting consistent methodologies and mechanisms in place for hiring, retention, and redeployment from one site to another. We are investing in long-term, program-level training and reallocating resources to the next project for full-circle, repeatable, predictable services — and results — across all sites.

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    Global Reach, Local Knowledge

    A working knowledge of each location's legal, financial, technical, and cultural laws, standards, and customs keeps each project running smoothly.

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    BICSI-Certified Worldwide

    Black Box owns and operates strategically located authorized data center services training facilities that serve Europe and the United States, with more on the way.See more.

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    3-Step Talent Plan

    To ensure talent is ready when and where it's needed, Black Box follows a proven 10-step Talent Acquisition & Retention plan. See More

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    Service Beyond the Build

    Our data center services extend far beyond builds and retrofits to include day-to-day operations, building automation, and wireless networking. See more

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    Core Project Management

    A core project management and logistics team positively impacts the success of the project and team member satisfaction. See more


The Human Side of Hyperscale

A global model for recruiting, training, and retaining skilled workers.

As an IT services provider dedicated to the hyperscale space, see how Black Box attends to the human aspect of data center builds on a local level with proven, globally tested processes and methodologies.

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Customer Success Stories

Black Box partners with leading technology providers and global network distributors to plan, design, and build out hyperscale-class DCs around the globe.

Related Resources

Gain insights to the latest trends and technology in Data Center deployment, management, and more.

Industry Gurus Predict Top Tech in 2021: 5G, IoT, AI, Cloud

Jan 20, 2021, 21:17 PM by Black Box
The predictions for the top technologies of 2021 are in: 5G, IoT, AI, and cloud computing. From digital transformation to the digital workplace and computing at the edge, Black Box can deliver.

2020 was the year that changed everything. We now live in the “new normal.” There’s no going back — only moving forward. According to the IEEE, 52% of CTOs/CIOs see their biggest challenge in 2021 as recovering business operations from the effects of COVID-19 in 2020. This includes making hybrid work models permanent, reopening offices/facilities, and adjusting business operations.

The question is what technologies do we need to make the new normal work for us? The consensus is in. Industry thought leaders, such as Gartner, Forrester, IEEE, and CompTIA, surveyed CIOs, CTOs, and other IT professionals, on what the most influential technologies of 2021 will be. They are, in no particular order, 5G, IoT, AI, and the Cloud. To give you an idea of what to expect in 2021, take a look at these prognostications from industry gurus.


5G is key to the adoption and proliferation of many of the most important technologies of 2021 — and for many years to come. With 5G as the underlying foundation, the full potential of these technologies can be realized.

In 2021, Forrester predicts that to meet the demands of edge computing, companies will develop private 5G networks to fill in the gaps left by the major telecom networks. These 5G networks will enable the greater use of other top technologies, such as IoT and AI, for factory floor automation, quality assurance, remote monitoring, maintenance, surveillance, and employee/guest safety.

An IEEE study found that 52% of respondents have accelerated 5G adoption as a result of the pandemic and that 20% of respondents consider it the most important technology for 2021.

CompTIA found, that while there is a tremendous buzz surrounding 5G, more applications need to be built to support 5G to realize its full potential. Gartner did not specifically call out 5G, but the company did cite several technologies that will be affected by 5G, such as AI, Cloud, and IoT.


The IEEE reports that that 42% of respondents are accelerating the adoption of IoT technologies due to the pandemic and 14% cited IoT as the most important technology of 2021.

Rather than call out IoT as a standalone technology, CompTIA references increased IoT adoption as a strategic component in the implementation of other solutions, such as property management and business operations. The same can be said for AI technologies.

Gartner references IoT in terms of how this technology is being extended to people and is known as the Internet of Behavior (IoB). Instead of directing “things” to respond to the action of people, human behaviors will be monitored through technologies, such as facial recognition, location tracking, and big data. Gartner predicts that by 2023, IoB will touch 40% of people worldwide.


According to Forrester, 2021 will be the year that up and coming technologies, such as AI (and 5G) will take center stage in terms of real-world applications, particularly at the edge instead of in the data center.

The IEEE reports that 32% of respondents cited AI (and machine learning) as the most important technology of 2021 and that 51% have accelerated AI development and implementation.

As noted earlier, CompTIA regards AI as a component in the implementation of other strategic solutions.

Gartner forecasts that by 2023, AI will reduce physical barriers tripling the number of people with disabilities in the workforce. Gartner also predicts that an association for the oversight of AI will be established and recognizes the increasing demand for and importance of AI engineering.


Forrester predicts increased demand in cloud-like solutions for edge computing and content delivery. It also forecasts a decline in the growth of the public cloud market from 42% in 2018 to 24% in 2022.

On the other hand, the IEEE reports that 55% of surveyed CIOs and CTOs have sped up the adoption of cloud computing due to the urgency of the pandemic. This momentum is expected through 2021 and beyond.

CompTIA is crowning cloud as king for 2021 as it has gained critical importance in the execution of IT strategies over the past few years. Companies are now adopting a cloud-first strategy and leveraging the benefits of the cloud before investing in managed or on-premises solutions.

Gartner predicts that by 2025, most cloud service platforms will provide at least some distributed cloud services that begin at the point of need.

Moving Forward

Ready to adopt or accelerate the implementation of some of the most influential technologies of 2021, take a look at our 5G, Connected Buildings, Digital Workplace, and Managed UCaaS  offerings. Then talk to us at 855-324-9909 or email us at [email protected].

If you would like to receive our quarterly newsletter, View from the Edge, you can sign up here.


Vigliarolo, Brandon. 5 edge computing predictions for 2021. TechRepublic. October 27, 2020;

Shein, Esther. AI, 5G, and IoT top the list of the most important technologies for 2021. TechRepublic, December 1, 2020;

Maddox, Teena. Top tech trends for 2021: Gartner predicts hyperautomation, AI and more will dominate business technology. TechRepublic. October 19, 2020;

Maddox, Teena. Gartner's top 10 strategic predictions for "resetting everything" in 2021 and beyond. TechRepublic, October 21, 2020;

Maddox, Teena. Top tech trends for 2021: Gartner predicts hyperautomation, AI and more will dominate business technology; Tech Republic, October 19, 2020;

IT Industry Outlook, 2021 Rebuilding for the Future; CompTIA, November 2020;

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