Managing technology — new or existing — can be expensive, time-consuming, and ineffective, especially when you consider how much traditional support services can vary between technology, hardware, vendors, locations, viability, and contractual coverage. With Black Box support packages, your organization will enjoy skilled, centralized contract maintenance services that maximize your ROI and give you:
Complete restoration and remediation services quickly resolve simple — and complex — events caused by business disruptions or diminished quality and continuity.
First-to-know and available to help 24/7, a technical team of analysts protect — and revitalize — your brand image by overseeing any and all incidents. Choose from Tiers 1, 2, 3, or 4.
Proactive monitoring services keep your operations running smoothly. Analysts tackle and resolve problems before you’re aware they exist
Reliable oversight of all MAC requests, as well as server and network repair.
Black Box’s Xcelerate Services lets you turn your attention from the overwhelming and burdensome task of managing technology to the more rewarding pursuit of meeting business objectives.
Ft. Bragg, NC is best known as the home of the U.S. Army Airborne Forces and is the largest army installation and airborne facility in the world. The most notable units stationed there include the XVIII Airborne Corps HQ, the 82nd Airborne Division, the United States Army Special Operations Command (USASOC) and the Joint Special Operations Command (JSOC).Read Case Study
Established in 1925, Gunster is a full-service Florida law firm that provides counsel to leading businesses and individuals. It is known as Florida’s law firm for business and has 11 offices throughout the state. Gunster is a firm that prides itself on individualized service and thoroughly understanding its clients’ business.
Located in the heart of the Silicon Valley, Lucile Packard Children’s Hospital at Stanford is a world-class, non-profit hospital devoted entirely to the care of expectant women, infants and children.Read Case Study
For a large, food manufacturer with 24 by 7 factories running non-stop, their small IT team needed help with monitoring their UC and Network gear. The network for their facilities was complex and too difficult to manage in house. With Black Box monitoring services, we were able to resolve incidents and events quickly before they became issues.
A trusted IT integrator for more than four decades, Black Box delivers leading-edge technology solutions and premier services to businesses around the globe in every major industry. We help clients succeed by designing, implementing, and managing the end-to-end technology that takes their enterprises to the next level.
The depth of our experience, the breadth of our reach — plus a great set of tools to make things happen, including accelerated, standardized technology deployments at all of your locations on budget and deadline. You’ll also benefit from our extensive knowledge and skill in identifying and diffusing formidable challenges, including those associated with worldwide supply-chain disruptions.Know More