Exploring Productive Collaboration For The New Normal


Join Black Box, a global strategic Avaya partner, at a half-day event that will show you how cloud-based communications and collaboration with out-of-the-box integrations can bring real benefits to your organisation. We want to help you maximise your company's potential to solve business issues, improve customer and user experience, accelerate digital transformation, and demonstrate real ROI.


  • Anthony Raguero, Sales Engineer, Avaya UK&I
  • Gavin Stewart, Sales Support Engineer, Avaya UK&I
  • Ian Komor, Channel Account Manager, Avaya UK&I
  • Matt Thomas, VP & General Manager - EMEA, Black Box
  • Simon Tomlins, Business Development Manager, Black Box UK
  • West Thomas, Solution Engineer, Black Box UK

Creating a true teaming environment that increases profitability, productivity, and innovation can be a daunting task, especially with COVID and an ever-changing and dynamic workforce and office environment. Instead of a seamless, intuitive teaming solution that works organisation-wide, different departments use disparate communication applications or silos that do not integrate well with legacy phone systems. For example, a developer at a software consulting firm cannot easily collaborate remotely with her boss in Engineering because she uses Slack and he relies on Microsoft Teams.

This incompatibility can cost you hundreds of thousands of pounds just to maintain, and creates impossible expectations for IT departments.

Join us for this half-day event, where specialists from Black Box and Avaya will dismantle this silo-approach and recreate a single digital workplace solution that focuses on flexibility, mobility, and future-proofing your investment for an enhanced user experience, regardless of individual needs, preferences, and physical location.

A digital workplace that:

  • Enables seamless communication and collaboration
  • Flexibly integrates with numerous applications
  • Can be hosted in the cloud or on premise
  • Is eagerly embraced by employees
  • Maximizes your ROI

Black Box is an Avaya Cloud Office-certified partner in Europe and a strategic partner for Avaya OneCloud™ UCaaS and CCaaS solutions around the world. From site surveys, cloud readiness assessments, digital workplace design, multisite deployments, installation, and migration, to monitoring, remote configuration, service delivery management, and on-site staffing — Black Box has you covered.

Event Highlights

  • The reimagined workplace and its challenges
  • How you can provide the best user experience
  • The benefits of Cloud over on premise communications
  • Effective and simple integration with your existing infrastructure and applications
  • The opportunity to network with Black Box customers who have experienced or want to explore the potential of the new digital workplace

Who Should Attend

Customer Service

Contact Centre





Welcome & breakfast


MOBILITY – Overcome the challenges of the Reimagined Workplace with a strategic work-from-anywhere UCC platform


FLEXIBILITY – Easy and secure integration with existing infrastructure and applications, e.g. Microsoft Teams




FUTURE-PROOF – Protect your investment and accelerate ROI with the latest updates, comprehensive integration and development, and dynamic and flexible contracts


Demonstration: Avaya Cloud Office


Networking lunch & close



Rembrandt Hotel
11 Thurloe Place
South Kensington
London SW7 2RS


The virtual event link will be shared with you closer to the event date.