Strategies to Deliver Transformational CX—Expert Panel
An exceptional customer experience (CX) demands that your customers can reach you at any time, through any channel, on any device, from anywhere in the world. The experience, whether in-person or online is seamless, and the response is personalized and immediate. Join Black Box and our esteemed panel of CX experts for a lively, 45-minute discussion of the greatest challenges facing businesses on their journey from ordinary customer service to an exceptional experience.
