What Global Multisite Services Can Do For You

Reap the benefits of working with one trusted managed service provider to ensure timely, standardized IT across your enterprise. You’ll eliminate the problems of working with multiple vendors in multiple locations with multiple results. Our global team of experts, using our time-tested methodology, will seamlessly deploy uniform technology at one site or hundreds of sites with consistent, repeatable outcomes. You can expect:

  • Consistency across all locations
  • Fast deployment and project completion
  • Remote IT support
  • Proactive maintenance and monitoring
  • Scalable, flexible deployment models
  • Certified and experienced IT project managers
  • New, secure technology
  • Synchronized inventory management and staging

See how you can create a connected building that transforms user experiences and supports IoT.

Global Deployment Guide


Service Options

With more than 40 years experience in deploying in-building IT and communications technologies, a footprint that spans 120 countries, time-tested methodologies, certified technicians, and a proven track record, we have all the available design, deploy, and manage services needed for your digital transformation.

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    Professional Services

    We will assess, consult, project-manage, design, and engineer, so your IT is done right.

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    Field Services

    We will manage the entire deployment including configuration, staging, installation, and logistics with on-site staffing for hassle-free, start-to-finish support.

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    Support Services

    Get on-going support including service desk and incident management, monitoring, remote support and configuration, and vendor escalation.

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    Managed Services

     XaaS and custom services based on your unique project requirements can include everything from large-scale deployments to finishing the last few milestones.


Top Global IT Deployment Challenges

Are you facing these challenges? See the top five obstacles of Global IT deployments and how we can solve them.

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Customer Success Stories

Related Resources

Read more about how to solve challenges of deploying IT in Connected Buildings and in dispersed, multisite enterprises.

The Challenges of Global Multisite Deployments

Oct 7, 2021, 11:01 AM by Rebecca Wislie
A global multisite deployment is the process of implementing new technologies across all company locations around the world. The challenges of a global rollout reach far beyond surveying, deploying, configuring, testing, and maintenance. Check out this blog to discover 6 challenges of multisite deployments.

In the ever evolving digital world, it is no surprise to learn that 89% of enterprises are planning to adopt or have already adopted a digital business strategy. These include anything from updated collaboration and communication systems, to improved Wi-Fi connectivity, to entire network refreshes that support IoT, AI, and other efficiency producing technologies.

But, while it may be “simple” to deploy and install IT infrastructure for digital transformation within one location, driving rapid change and infrastructure installation across dispersed company sites can prove to be quite a challenge. That’s where a global multisite deployment comes in.

Global deployments help organizations maintain quality standards and facilitate higher proficiency with the latest technology at locations across the globe. Where many rollouts fail (75% to be exact) is planning for the requirements and necessities of all locations, employees, and operations worldwide.

What Exactly is a Global Multisite Deployment?

A global multisite deployment, or a global rollout, is the complex process of implementing new technologies efficiently and successfully across all company locations (campuses, stores, offices, etc.) around the world. A rollout follows a strategic, streamlined, and tested process across the entire organization. A centrally managed global deployment eliminates the patchwork of vendors and contractors across multiple sites and accounts for the legislative differences between locations. With manufacturers, retailers, data centers, and commercial buildings all focused on working more securely and smarter, it’s important for IT rollouts to be planned, designed, implemented, managed, and supported in a way that’s time-effective, repeatable, and predictable.

The result — whether you’re implementing a wireless refresh, deploying new Point-of-Sale (POS) kiosks, or building a structured cabling system, the process is identical and adheres to the same high standards across all global locations.

Challenges of a Global Multisite Deployment

In theory it should be easy to conduct a global rollout. Just a create a procedure and follow the same methodology at each location, right? The challenges of a global rollout reach far beyond surveying, deploying, configuring, testing, and maintenance. The deployment and upkeep of multiple company sites requires the right talent, with the right technology, involved in the right stage of the process, not to mention the common challenges rollout teams encounter every day, such as:


With the cost of IT technology varying from country to country, state to state, or even location to location within a state, fixed pricing and estimates can be a challenge. A global rollout needs to take into consideration market prices and pricing differentiators across dispersed locations while maintaining a budget and quality standards for IT infrastructure.


To provide an established, operational, and secure worksite, a global rollout plan needs to respect local labor laws, religious observances, languages, policies, and procedures to provide seamless deployment and labor across all global sites. This may mean that projects in different countries or regions cannot follow the same timeline or additional staff may be required to execute the rollout.


The success of a global rollout largely depends on implementing technology that meets the standards of each region. It’s critical when planning a rollout to take into account the availability of hardware, software, and platform in various countries while also being cognizant of the technological requirements of each location. The good news is... if you have the right strategy and partner, your rollout partner should procure the necessary technology through importing from global distributors.


An organized global multisite deployment is incomplete without a plan that considers the value added tax (VAT), Goods and Services Tax (GST), and withholding tax (WHT) at various locations. The knowledge of taxes is essential to provide an accurate estimation of deployment and servicing costs of global company sites.

Project Management 

Providing reliable project management that considers local labor laws, talent availability, various delivery dates, scheduling and report of delays, on-time completions, and all in-progress elements of the rollouts is a critical component of your global roll out plan. The difference between a successful rollout and a failed implementation is a good project management.

Day 2 Support

Once your IT is deployed, the job is not done. A commonly missed phase in global rollout planning is Day 2 Support. Day 2 support addresses the minute disturbances and kinks in the IT infrastructure occurring during testing. By planning your Day 2 support and providing time to test and make adjustments to the new system or network, you can optimize technology adoption across your organization and improve resiliency.

Are You Part of the 89%? What’s Next?

Global multisite deployments are anything but easy. That’s where it helps to partner with an experienced global integrator. The right partner not only provides boots on ground for fast deployment, proactive maintenance, and timely project completion but keeps up with industry standards and enables your company to meet your business goals in a cost-effective manner.
To learn more about global deployments and how to choose the right technology partner for your next roll-out download our “Global Multisite Deployments Guide: Technology Implementation Made Simple”.

If you are thinking about using a global rollout partner, talk to Black Box. We provide a global at heart but local in spirit service without compromising on quality and price. For more information, call us at 855-324-9909, or email us at contact@blackbox.com

Want to learn more? Check out these resources.

The Case for Managed Multisite Deployments

Case Study: 4K Cameras Capture Thieves — Cutting Losses by $1B

Top Five Challenges of Global IT Deployments

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When you choose Black Box®, you partner with thousands of certified technicians, engineers, and project managers with national and international feet-on-the-street experience. As your trusted partner and leader in global multisite deployments,we help you design and install a truly resilient network infrastructure at one site or hundreds of sites around the world.

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