With people and businesses around the globe facing unprecedented challenges, Black Box wants to shine a light on the exceptional ways our team is helping our clients.
A national elder-care home in Tennessee experienced a communications crisis during the COVID-19 pandemic. The facility’s aging phone system completely stopped working and left clinicians, administration, and patients with no service. This was a critical communication failure, especially as families could not contact their loved ones by phone. Black Box received the call for help on a Thursday. By Saturday, the facility had a modern communications system installed and by Sunday 100 percent of the phones were operational.