UCaaS Managed for You
UCaaS offers organizations an all-in-one, cloud-based communications platform that includes meetings, video, chat, phone, file sharing, and other collaboration features.
But why managed? IT teams are lean and budgets are tight. That’s why we offer a full suite of managed services and workplace solutions delivered in a budget-friendly OPEX model. We create uniform experiences across multiple locations with consistency, speed, and agility through a robust design, deployment, and manage methodology — giving you one partner to guide you from where you are to where you want to be.
Create a digital workplace that employees will embrace and that also ensures successful business continuity.
Top Considerations for Business Continuity
See what you need to consider to maintain business continuity through Managed UCaaS.
The Digital Workplace
Today’s workforce is changing. There is an evolution (and revolution) happening in the workplace that is affecting how and where we communicate.
What’s the Difference?
Learn about the three UC&C options: on-premises, cloud-hosted, and hybrid and which one is best for your organization.
Managed Migration and Services
With more than 40 years experience in deploying in-building IT and communications technologies, a footprint that spans 120 countries, time-tested methodologies, certified technicians, and a proven track record, we have all the managed services needed
to make your move to UCaaS smooth and successful.
Professional
Services
- Consulting/Discovery
- Engineering/Architecture
- Assessments/Surveys
- Project Management
Field
Services
- On-Site Services
- Multisite Deployments
- Staging Services
- Logistics
- On-Site Staffing
Support
Services
- Remote Configuration
- Remote Support
- Service Desk
- Monitoring
- Sunset Services
- E-Waste
Service Level
Management
- Reporting
- Advanced Escalation
- Service Level Agreements
- Customer Success Manager
Black Box UCaaS Partners
Redefine your business UCaaS. Choose from seamless solutions that provide all-in-one voice, video, messaging, meetings, file sharing, and more. We’ll team up with you to find the right solution for your organization from one of our industry-leading
partners.
Click on a partner logo to discover additional resources and information.
Unified Communications & Collaboration
Successful enterprises know their competitive advantage lies in their workforce and today’s workforce is the most diverse ever with four generations working side by side, each with a preferred way of communicating from phone calls to video conferencing.
Related Topics
Read more about the technologies in UCaaS
Top Blog Posts for 2020
Thanks to all our readers over the past year!
2020 was a big year for IT innovation, new technology trends, and industry news. That’s why we’re ringing in the new year with a list, in descending order, of our top ten most popular blog posts in 2020. Enjoy and let us know what you’d like to see in the coming year.
10. The Case for Managed Multisite Deployments
If you’re thinking about digital transformation, but aren’t sure how to manage new multisite technology deployments while maintaining your current IT operations, it may be time to enlist the support of a Global Solutions Integrator.
9. The Pros and Cons of UC&C Models in a Post-Pandemic World
Unified Communications and Collaboration is changing, especially in light of the pandemic, and finding a solution that helps you stay competitive and connected is key. Take a look at the pros and cons of each to help you decide what’s best for your organization.
8. Ten Ways the Pandemic is Affecting Business Continuity
How and where we worked changed almost overnight when millions of people switched to remote work. The new realities of work are straining IT professionals, budgets, and employees. Here are some surprising statistics on how the pandemic has affected business continuity this year.
7. Top 8 FAQ: Why OnGo & CBRS Mean Better Wireless
OnGo™/CBRS is the next generation in wireless networks, delivering fast, reliable, cost-effective LTE services for in-building, public spaces, and industrial IoT applications. You’ll be hearing a lot about OnGo in the coming year as you can use it to improve your indoor call quality by 80%.
6. Kari’s Law and Ray Baum’s Act Compliance Information
A tragedy led to a law that enables people to directly dial emergency 911 services without dialing any additional number first for an outbound call. The law took effect last year and has additional deadlines in January 2021 and January 2022. See what you need for compliance.
5. 5G: Time to Take the Buzz Seriously
Everyone’s talking about 5G. But what is it? Simply put, 5G is the fifth generation of cellular wireless/mobile technology and it’s going to change your life. Maybe slowly at first, but it will impact everything from how you stream video to how you interact with “smart” things.
4. What is SD-WAN and Why Is It So Important?
These days, there’s a lot of buzz about SD-WAN, and for good reason. The SD-WAN market is exploding alongside edge computing and digital transformation. Gartner estimates that by the end of 2023, more than 90% of WAN edge infrastructure refreshes will be SD-WAN.
3. Top Technologies Driving Connected Buildings
Connected building technologies are empowering today’s environments, driving workplace efficiency, productivity, and connectivity. So, how will these innovative new tools improve your business? Take a look at the most important technologies being used to create connected buildings.
2. Wi-Fi Standards Explained
This tutorial will decipher the alphabet soup of the Wi-Fi (IEEE 802.11) standards and describe how they have evolved over the years and what they mean in terms of speeds and feeds from the original 2 Mbps to 10.53 Gbps and what is the difference between Wi-Fi 6 and Wi-Fi 5?
1. Your Guide to Enterprise 5G: 10 Blogs from 5G Experts
5G is shaping the cellular and in-building networks of tomorrow, but the most common question is: “what is it and how does it work?” These resources from Black Box and our partners will help you understand fifth generation of cellular technology and how it fuels innovations in IoT and communication.
Where Do We Start?
Work quickly to identify needs and outline a plan of action. Contact a Black Box expert today.
