Managing technology — new or existing — can be expensive, time-consuming, and ineffective, especially when you consider how much traditional support services can vary between technology, hardware, vendors, locations, viability, and contractual coverage. With Black Box support packages, your organization will enjoy skilled, centralized contract maintenance services that maximize your ROI and give you:
Complete restoration and remediation services quickly resolve simple — and complex — events caused by business disruptions or diminished quality and continuity.
First-to-know and available to help 24/7, a technical team of analysts protect — and revitalize — your brand image by overseeing any and all incidents. Choose from Tiers 1, 2, 3, or 4.
Proactive monitoring services keep your operations running smoothly. Analysts tackle and resolve problems before you’re aware they exist
Reliable oversight of all MAC requests, as well as server and network repair.
Black Box’s Xcelerate Services lets you turn your attention from the overwhelming and burdensome task of managing technology to the more rewarding pursuit of meeting business objectives.
Provide a holistic suite of services for construction and maintenance of hyperscale data centers in alignment with client’s strategic plan.
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Black Box supports hundreds of thousands of devices through our comprehensive Managed Services solutions centered on a unique Universal Technician model.
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Located in the heart of the Silicon Valley, Lucile Packard Children’s Hospital at Stanford is a world-class, non-profit hospital devoted entirely to the care of expectant women, infants and children.
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For a large, food manufacturer with 24 by 7 factories running non-stop, their small IT team needed help with monitoring their UC and Network gear. The network for their facilities was complex and too difficult to manage in house. With Black Box monitoring services, we were able to resolve incidents and events quickly before they became issues.
Black Box supports hundreds of thousands of devices through our comprehensive Managed Services solutions centered on a unique Universal Technician model.
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For more than 12 years, Black Box has supported over 20,000 users across 23 sites in North America and Europe. Through an optimal mix of on-site and remote IT staff, Black Box manages and supports the Company's entire IT and communications infrastructure.
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Learn MoreBlack Box Managed Subscription Services
Learn MoreFor over four decades, Black Box has been a trusted IT integrator, delivering cutting-edge technology solutions and premier services to businesses worldwide across all major industries. We assist our clients in achieving success by designing, implementing, and managing end-to-end technology solutions that elevate their enterprises to the next level.
As a prominent IT support services company, we bring extensive experience and a wide-reaching network to the table. Our range of tools helps accelerate businesses in an efficient and effective manner while standardizing technology deployments across all locations within budget and deadline.
Furthermore, you will also benefit from our extensive knowledge and skill in identifying and diffusing formidable challenges, including those associated with worldwide supply-chain disruptions.
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