UCaaS offers organizations an all-in-one, cloud-based communications platform that includes meetings, video, chat, phone, file sharing, and other collaboration features.
But why managed? IT teams are lean and budgets are tight. That’s why we offer a full suite of managed services and workplace solutions delivered in a budget-friendly OPEX model. We create uniform experiences across multiple locations with consistency, speed, and agility through a robust design, deployment, and manage methodology — giving you one partner to guide you from where you are to where you want to be.
Create a digital workplace that employees will embrace and that also ensures successful business continuity.Digital Workplace
Leverage Managed Unified Communications as a Service (UCaaS) to gain a competitive edge. You’ll get integrated calling, meetings, collaboration, video, chat, presence, and much more in one unified, cloud-hosted platform that’s completely managed for you. Managed UCaaS also ensures that you always have the latest communications technologies and security updates.
Professional and Managed Services to help your organization get the right product solution for your communications and collaboration needs.Get Guide
10 Ways UCaaS gives the green light to teamwork & efficiency.
Learn about the three UC&C options: on-premises, cloud-hosted, and hybrid and which one is best for your organization.Get White Paper
With more than 40 years experience in deploying in-building IT and communications technologies, a footprint that spans 120 countries, time-tested methodologies, certified technicians, and a proven track record, we have all the managed services needed to make your move to UCaaS smooth and successful.
Successful enterprises know their competitive advantage lies in their workforce and today’s workforce is the most diverse ever with four generations working side by side, each with a preferred way of communicating from phone calls to video conferencing.
Migrating to Modern UCaaS & Voice-Only MPLS Network
A consortium of more than 90 medical practices needed to migrate to a modern UCaaS & Voice-Only MPLS network. But they required high-quality HIPAA-compliance and an up-to-date voice solution.
This citizen-owned public utility was challenged with how to support an existing system that was end of life while moving to an IP-based telephony system for more flexibility and easier maintenance.Read Case Study
Read more about the technologies in UCaaS
Responding to the Security Challenges of Remote & Hybrid WorkRead More
How to Build a Hybrid Work Environment Today for Tomorrow’s Hybrid WorkersRead More
Beyond the Initial Request: Expanded Managed Solution Improves Savings, Efficiency, and ReliabilityRead More
See what you need to consider to maintain business continuity through Managed UCaaS.Read More
The growth in remote work has led to nearly 65% of organizations using cloud services. The rising adoption of cloud services also correlates to the rise of team collaboration and meetings features to overcome any feelings of discontent among employees. Download this Avaya Cloud UCaaS infographic and learn at a glance what the major trends are driving the adoption of UCaaS.Read More
Learn how businesses are managing a hybrid workforces. With 3 in 5 businesses partially remote, it's critical to understand the current state of hybrid work and how to set up your business for success. Download this hybrid work report to learn how Avaya's communication tools can help your business work in the new normal.Read More
There has never been a better time to migrate your existing Avaya solution to Avaya Cloud Office.™ It can offer significant benefits over your existing solution, including access to a full suite of remote working and unified communications capabilities coupled with Avaya support and unsurpassed scalability.Read More
Based on its experience with thousands of cloud implementations, Avaya knows there are key steps to implementing a new Unified Communication and Collaboration (UC&C) platform. Download this Avaya Cloud Office™ checklist to help determine when and how to make the transition to cloud-based UC&C.Read More
Avaya Cloud Office™ does it all — voice, FAX, texting, multimedia messages, and more — because your customers do it all. These surprising statistics give you an at-a-glance look at how you can take your customer and employee communications to the next level.Read More
Driving revenue, delighting your customers, and ensuring your people are productive. Avaya Cloud Office™ enhances business communications by simplifying the way you call, chat, meet, and collaborate. It includes an all-in-one, mobile-friendly call management system, Multimedia Messaging Service, Meetings and Collaboration, task management, and file sharing platform.Read More
Through a discovery meeting with the customer, we uncovered that they were experiencing voice quality issues with their existing SD-WAN solution.See Case Study