Managing technology — new or existing — can be expensive, time-consuming, and ineffective, especially when you consider how much traditional support services can vary between technology, hardware, vendors, locations, viability, and contractual coverage. With Black Box support packages, your organization will enjoy skilled, centralized contract maintenance services that maximize your ROI and give you:
Complete restoration and remediation services quickly resolve simple — and complex — events caused by business disruptions or diminished quality and continuity.
First-to-know and available to help 24/7, a technical team of analysts protect — and revitalize — your brand image by overseeing any and all incidents. Choose from Tiers 1, 2, 3, or 4.
Proactive monitoring services keep your operations running smoothly. Analysts tackle and resolve problems before you’re aware they exist
Reliable oversight of all MAC requests, as well as server and network repair.
Black Box’s Xcelerate Services lets you turn your attention from the overwhelming and burdensome task of managing technology to the more rewarding pursuit of meeting business objectives.
Located in the heart of the Silicon Valley, Lucile Packard Children’s Hospital at Stanford is a world-class, non-profit hospital devoted entirely to the care of expectant women, infants and children.Read Case Study
For a large, food manufacturer with 24 by 7 factories running non-stop, their small IT team needed help with monitoring their UC and Network gear. The network for their facilities was complex and too difficult to manage in house. With Black Box monitoring services, we were able to resolve incidents and events quickly before they became issues.
Black Box supports hundreds of thousands of devices through our comprehensive Managed Services solutions centered on a unique Universal Technician model.Read Case Study
For more than 12 years, Black Box has supported over 20,000 users across 23 sites in North America and Europe. Through an optimal mix of on-site and remote IT staff, Black Box manages and supports the Company's entire IT and communications infrastructure.Read Case Study
A trusted IT integrator for more than four decades, Black Box delivers leading-edge technology solutions and premier services to businesses around the globe in every major industry. We help clients succeed by designing, implementing, and managing the end-to-end technology that takes their enterprises to the next level.
The depth of our experience, the breadth of our reach — plus a great set of tools to make things happen, including accelerated, standardized technology deployments at all of your locations on budget and deadline. You’ll also benefit from our extensive knowledge and skill in identifying and diffusing formidable challenges, including those associated with worldwide supply-chain disruptions.Know More