Transformation IT Services

Challenges

Transform to Meet your Business Objectives

Migrating from legacy communications systems to a new Unified Communications solution presents challenges.

How do I define business, user and IT success?
How do I migrate off of multiple legacy systems?
How do I maintain business continuity?
How do I measure ROI?

At Black Box, our team of experts helps to ensure a seamless transition from old technologies to new.  Our familiarity with all leading communications platforms and applications makes us uniquely positioned to manage your UCC transformation initiative.

Solutions

UCC Transformation Success

Black Box has the experience and resources to help your business transition communications technology at any point of the lifecycle.  From design and delivery to ongoing management, we have the expertise and partnerships with industry-leading technology providers to plan your road map and transform your Unified Communications system.  To do this we will:

  • Understand stakeholder goals & objectives
  • Work with IT and business leaders to determine solution & consumption options
  • Augment or deliver comprehensive (fully managed) or al la carte lifecycle services
Transformation Services Building Blocks

Outcomes

Solid ROI, Cost-Savings and Improved Productivity through UCC Transformation

Transition from a maintenance-laden legacy system to an updated and integrated communications network can be done quickly and efficiently if you have the right partners. Black Box has the experience to understand the complexities of your legacy and new systems. Our customers see cost-savings, a solid ROI, and increased productivity when undergoing a transformation initiative. We plan the transformation around defining your goals and success metrics.

  • Business Success Metrics: meeting ROI & business goals
  • User Success Metrics: user adoption & promoter score
  • IT Success Metrics:  lifecycle service options, consumption options, on time, on budget

IT SERVICES

IT-Services_Transformation-Services

TRANSFORMATION SERVICES

Plan and execute an IT road map that supports your business objectives.

IT-Services_SunsetServices

SUNSET SERVICES

Manage legacy infrastructure to lower cost-to-serve, reduce risk and increase migration flexibility.

IT-Services_NationalRollout

GLOBAL ROLLOUTS

Minimize disruption to stores and branches while accelerating project success.

IT-Services_AssetManagement

IT ASSET MANAGEMENT

Lower cost-to-serve and move CAPEX to OPEX while improving user experience.

blog resources

Studies find that Managed Services help drive IT success.
Read more.

The not-so-secret way to increase efficiency for a better bottom line.
Read more.

DAS, Small Cell, and Wi-Fi Deployment Considerations 
Read more.

IN THE KNOW