Sunset Services Support

Better Support & Maintenance Options for your Legacy Platforms

Challenges

Graceful Migration from Legacy to New

For most enterprises, platform migration is a multi-year journey that requires careful consideration:

How do we maximize utility from existing assets while introducing compelling new technologies?

How do we meet existing & future user expectations?

How do we balance cost with migration risk?

How do we integrate & support legacy & new communications?

While your team is focused on new platforms and initiatives, IT leaders must also consider:

  • End of life support with SLA's / SLO's
  • Spares inventories and depots
  • Legacy asset acquisition
  • Legacy system certified technician availability
  • Service delivery management
  • Cloud and premise system options
  • Network readiness and proactive monitoring

solutions

Building Blocks of Sunset Services

Sometimes a single external IT service is not enough. Black Box offers our customers the flexibility to customize IT services, mixing and matching them to solve specific business problems. Whether your goal is to reduce risk and increase migration when decommissioning an existing UCC solution, managing thousands of new and refurbished IT assets across branches, or executing a demanding nationwide rollout of new technology, Black Box can help bundle a service package that delivers effective and timely positive outcomes.

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outcomes

De-Risking the Transformation

Transitioning from an old platform to a new one doesn't happen overnight.  For a successful outcome, business continuity must be maintained.  Migrations can be a risky endeavor if both the legacy and new systems are not managed properly throughout the entire process.

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sunset service solutions

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Enterprise IT Solutions

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TRANSFORMATION SERVICES

Plan and execute an IT road map that supports your business objectives.

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SUNSET SERVICES

Manage legacy infrastructure to lower cost-to-serve, reduce risk and increase migration flexibility.

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GLOBAL ROLLOUTS

Minimize disruption to stores and branches while accelerating project success.

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IT ASSET MANAGEMENT

Lower cost-to-serve and move CAPEX to OPEX while improving user experience.

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