- Black Box Catalog
- Cabinets, Racks & Enclosures
- Carts & Storage
- Control Systems
- Digital Signage
- Jacks, Panels, & Hardware
- Power Solutions
- Premises Security
- Testers & Tools
- Video & Multimedia
- Voice Communications
The Double Diamond Warranty is our warranty that protects your Black Box® brand products* from accidental damage, including drops, water, and power surges. Most of our products come with a one- or two-year warranty. Some products—such as copper cables, manual switches, cabinets, and racks—are even guaranteed for life!
During the warranty period, Black Box Network Services will repair or replace your damaged equipment within one week of receipt at NO CHARGE!*
You can also extend your warranty or protect a previously purchased Black Box® brand product* for an additional year—for only 10% of the purchase price! Or, extend your coverage for a full three years for only 20% of the purchase price!
Ordering an extended warranty is easy: When viewing a product in your shopping cart, just select the one or three years of additional coverage in the drop-down menu under "Warranty Options." For details, contact Customer Service at 1-800-316-7107.
* Certain products may not be eligible.
Black Box has partnered with Synnex to fulfill all Black Box GSA product orders. Black Box products are now available on Synnex GSA schedule GS-35F-1043-R.
Orders or Quotes - If you already know which specific Black Box products you need you can contact Synnex directly to request a quote or place an order by calling 877-230-5680 or email email@example.com
Technical Support or Product Selection - If you need technical and design support or help with product selection, Black Box will continue to assist you. Please contact us at 877-877-2269 or info@Blackbox.com.