- Black Box Catalog
- Cabinets, Racks & Enclosures
- Carts & Storage
- Control Systems
- Digital Signage
- Jacks, Panels, & Hardware
- Power Solutions
- Premises Security
- Testers & Tools
- Video & Multimedia
- Voice Communications
A: At Black Box Network Services you’ll find the most comprehensive range of connectivity and networking products in the industry, including:
A: Certainly! In fact, we have a team dedicated to custom design services. If you need something unique, we’ll either find a solution or make it for you! We found or developed more than 150,000 custom solutions last year alone! Need to have your own custom product built? Call 1-800-316-7107.
A: Yes. Black Box Network Services offers quantity discounts, a 20% discount on cable when you buy them with the “box,” discounts for government, health care, and educational institutions, and even a 15% discount for first-time buyers. Quantity discount pricing is available on each product page and in the Shopping Cart. For details, talk to a Customer Service Representative.
A: Black Box Network Services has many shipping options to choose from. We provide next-day, second-day, or ground-freight delivery. Need your products today? We can even arrange same-day delivery. For details, talk to a Customer Service Representative.
A: For same-day shipping, orders must be placed by 5:00 p.m. ET Monday through Friday. All other orders will be shipped the next business day. For rush orders, please call Customer Service at 1-800-316-7107.
A: Large cabinets and racks are shipped by motor freight. Our exclusive ShipSafe® packaging for cabinets features double-wall cardboard construction to protect your cabinet and superior void-fill methods to minimize damage from vibration. Larger cabinets are securely strapped to standard pallets for easier handling.
A: To track a recent order, go to your account, sign into your account, and click on Order History. Click on the tracking number for delivery information (U.S. site and customers only). Or talk to a Customer Service Representative.
A: Back-ordered items usually ship within an average of three days. For details on a specific back-ordered item, talk to a Customer Service Representative.
A: To review recent order history, go to your account, sign into your account, and click on Order History. Order History will list all your recent orders and the status of each order. To track a shipment, click on the tracking number for delivery information (U.S. site and customers only). Or talk to a Customer Service Representative.
A: To change or cancel an order, talk to a Customer Service Representative.