Black Box Product Support

Tech Support

Need help with a product you’ve purchased from the Black Box Store or one of our catalogs? Or, have a general networking or technology solution question?

  • Call us at 1-800-316-7107. You’ll speak with an expert in 60 seconds or less!
  • Contact us by email. You’ll receive a follow-up email in 15 minutes or less.

Customer Service

Have a billing question? Need to change your shipping address? Want to add a warranty to a Black Box product you’ve already purchased?

  • Call us at 1-800-316-7107. You’ll speak with one of our courteous representatives in 60 seconds or less!
  • Contact us by email. You’ll receive a follow-up email in 15 minutes or less.

We’re here for you

If you need service or support immediately, contact your designated support center. To speak with a Black Box representative about the solutions we offer, contact us now.