Amcom Solutions from Black Box

Black Box Network Services and Amcom Software have been partners for more than seven years. During this time the organizations have completed many significant projects for customers in segments such as corporate, healthcare, and government. These projects range from call center optimization to enhanced 911 and fully JITC-certified 911 call-taking for the military. Black Box is one of Amcom’s platinum partners, and the companies work well together to improve our customers’ critical communications across a broad base of platforms and in a wide array of verticals. Key solutions available to Black Box through Amcom are:

  • Operator consoles.
  • Enhanced 911 for PBX / campus environments.
  • Clinical alerting/alarm management.
  • 911 call-taking and dispatch consoles.
  • CDR packages.
  • Mobile notification solutions and paging.
  • JITC-certified consoles, web portals, call recording, notification, and 911 call-taking solutions.


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