Part of our new care model yielded computers in each room. The concept is to have nurses spend more time at the patient’s bedside, instead of running back and forth between the nurses’ station. It’s changing the way nurses are practicing, and they’re excited about the new model.
Today, our entire staff uses a personal communication system from Vocera. It is installed and integrated with the beds, our electronic bed-board, nurse-staffing and nurse-call systems. If someone from outside, such as a physician, wants to speak to a nurse caring for a specific patient, he or she can say the patient’s name, and the nurse will receive the call, wherever the nurse is in the building. This communication system also works well for the patient who can speak to his/her nurse or hospitalist regardless of their physical location.