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The equipment and services referenced in the applicable Customer order will only be offered to the Customer in the United States by Norstan Communications, Inc. d/b/a Black Box Network Services or the applicable direct or indirect U.S. operating subsidiary of Black Box Corporation providing equipment and services in such State (as applicable, herein collectively referred to as “Black Box”). The Agreement (as defined below) between Customer and the applicable Black Box operating entities performing service sets forth the legal rights and obligations governing Customer orders for the purchase, installation and warranty of telecommunications, Internetworking, and/or converged equipment (“Equipment”) and/or licensed software (“Software”) (collectively, the “System”), and any services, including installation, support, maintenance, professional or managed services as well as any cabling infrastructure services (hereinafter referred to as either “Managed Services” or “Maintenance” as appropriate or collectively as “Service” or “Services”), or other related services at a single location or multiple locations as identified in the applicable order (collectively, the “Premises”). This Agreement consists of a Customer signed Black Box Order Form, Statement of Work, if applicable, a Schedule A or Customer Inventory Schedule as applicable, a selected Service Plan, if applicable, these General Terms and Conditions, supplemental product/service terms and conditions (“Additional Terms” as defined in Section 2.0 below), such terms set forth at (http://www.blackbox.com/us/about-us/terms-conditions-of-sale) (all collectively, and as applicable, the “Terms and Conditions”), and applicable Software license(s) (collectively, the “Agreement”). Customer order(s) for Equipment and/or Services, including the initial order and all subsequent orders (collectively, the “Order”), shall be incorporated into the Agreement by reference and shall become a part of the Agreement during the Term (as defined herein). Customer Orders shall be set forth on either an Order Form signed by the Customer in the form designated by Black Box or in the event of a Modification (as defined below) to a System, either a Customer Service Order or a Job Change Order (as defined in the Additional Terms) signed by the Customer (collectively, the “Order Form”). Only those Additional Terms for specific Equipment and Services, as listed therein, ordered or used by Customer are applicable to this Agreement. A Statement of Work and/or Service Plan, if applicable, shall be attached to the Order Form and shall be deemed incorporated into this Agreement.
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