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Teltonika USB Modem, G10

Set up a global GSM communications for AlertWerks monitoring and automated alerts.


Please call 877-877-2269 for a replacement product or part.

Product Features

  • Use to send automated SMS, MMS, or voice alerts when AlertWerks™ system detects environmental events.
  • Plugs into the USB port on an AlertWerks ServSensor V4E Hub.
  • Get alerts on your mobile or land line phones.


  • Ideal for remote areas where an AlertWerks Hub is used to monitor and control environmental factors.
  • Provides global wireless Web access via Internet via GSM/GPRS networks.
  • Also use to log on to the Internet from anywhere using a notebook or PC.
  • Supports use with CSD, GPRS, and SMS data bearers.

    Receive a text message or a page when there's a critical event sensed by your AlertWerks system by enabling GSM mobile network connectivity.

    Simply plug the Teltonika USB Modem, G10 into an AlertWerks ServSensor V4E Hub to connect the hub to the Internet via a GSM/GPRS network.

    Not only can you use it to receive SMS or MMS text messages or voice alerts to inform you of conditions detected by the AlertWerks system, but you can also use it as a backup connection for your ServSensor Hub in the event of an Ethernet network failure.

    Easy to set up, the modem can be accessed directly using a dropdown menu in the ServSensor Hub's Web interface. Also, by accessing the "heartbeat" function built into the AlertWerks Web interface, you can push out SMS, e-mail, and HTTP communications to remote Web servers. This is also done via the GSM network and can performed at predetermined times.

    What's more, no external power is required. The Teltonika USB Modem, G10 gets all the power it needs directly from the USB interface.

    What's included:
    • Teltonika USB Modem, G10
    • USB Type A male to USB Type A female cable
    • CD with user manual and drivers
    • Quick-start guide

    NOTE: The modem does not come with a SIM card, which is mandatory for setting up a connection to the GSM network. For details, contact our FREE Tech Support.

  • Tech Specs

    CE Approval Yes
    Circuit Switched Data Speed (Maximum) 9.6 kbps(NOTE:Data type and data transfer speeds depend on the service provided by your GSM operator.)
    Connectors (1) SIM card slot, (1) USB Type A M (USB 2.0)
    Data Bearers Supported Quad-band GPRS modem 850/900/1800/1900 MHz; Capacity Class 4 (2 W) 850/900 MHz waves; Capacity Class 1 (1 W) 1800/1900 MHz waves; GPRS Class 10; GPRS CS-1–CS-4
    Operating Environment Temperature: 14 to 131º F (-10 to +55º C); Humidity: Up to 85%, noncondensing
    Power 5 VDC from attached AlertWerks Hub/computer's USB port
    RoHS Yes
    Size 0.6"H x 3.4"W x 1.7"D (1.5 x 8.7 x 4.3 cm)
    System Recommendations Recommended computer configuration and OS support if used with a PC/computer and not with an AlertWerks Hub:CD–ROM, USB 2.0 port, 100 MB of free HD space; running Windows® 2000 (SP4), Windows XP (SP2) Windows Vista® (drivers available from manufacturer for Mac® OS X®, Linux® kernel 2.4.32 or higher)
    Weight 0.1 lb. (0.04 kg)

    This product works with:
    • AlertWerks ServSensor V4E Hub (EME134A)
    To enable audible alerts via AlertWerks Hub speakers, order:
    • Teltonika USB Modem Audio Cable (EMEMODEM-AC)
    Questions? Contact our FREE Tech Support.

    * Technical specification weight is the unit weight. It is not the packaged shipping weight. For shipping weight, please contact Black Box customer service at 877-877-2269.


    Double Diamond Warranty Diamond

    Double Diamond™ Warranty (Standard)

    Take the risk out of equipment purchases with the Double Diamond™ Warranty from Black Box Network Services.

    The Double Diamond Warranty is our warranty that protects your Black Box® brand products* from accidental damage, including drops, water, and power surges.

    The Teltonika USB Modem, G10 comes with a standard None already included.

    During the warranty period, Black Box Network Services will repair or replace your damaged equipment within one week of receipt at NO CHARGE!*

    Plus, get an Extended Double Diamond Warranty.

    You can also extend your warranty or protect a previously purchased Black Box® brand product** for an additional year—for only 10% of the purchase price! Or, extend your coverage for a full three years for only 20% of the purchase price!

    Ordering an extended warranty is easy: When viewing a product in your shopping cart, just select the one or three years of additional coverage in the dropdown menu under “Warranty Options.” For details, contact Customer Service at 724-746-5500.

    * Warranty subject to certain exclusions and limitations ** Certain products may not be eligible.

    What’s more, we also have a 45-day return policy. Simply call Customer Service for a Return Authorization (RA) number, return your product in new condition and in the original package, and receive a full refund.