Black Box 1-800-316-7107

Helping you is our priority at Black Box.

We're committed to providing the best customer service in the industry. We're here for you, 24/7, 365.

We'll call you

A technical expert will call you shortly.

Submit Connecting call...

Call Us

Customer Sales & Service Support

Black Box Brand Product Support

IT Services & Voice Support

Send us a FAX


ServSwitch Wizard Multimedia KVM Extender

CAT5 extension and KVM switching—all in one box!


Please call 877-877-2269 for a replacement product or part.
Extended Double Diamond™ Warranty Available (3 Additional Year)

Product Features

  • A combination KVM switch and KVM extender—all in one box!
  • Uses a single CAT5 cable.


  • Integrated KVM switch enables you to connect a secure CPU to the remote unit.
  • Works with PS/2®, serial, and wheel mice plus PS/2 and AT® keyboards.
  • Crystal-clear video with resolutions up to 1600 x 1280.
  • Stereo and microphone inputs for multimedia capabilities.
  • Connect workstations to the remote and local units for two points of access!
  • Supports distances up to 650 feet (198.1 m) between local and remote units.

  • Make the most of your CAT5 extensions.
    If you want more versatility and control with your KVM extension and switching, the ServSwitch™ Wizard Multimedia KVM Extender can be the brains of your configuration. The extender’s local and remote units are connected by a single CAT5 cable, and they sport an audio stereo input and microphone input for hard-to-find multimedia support. They also provide RS-232 COM ports for serial capabilities, essential for use with touch screens and serial printers.

    Connect workstations to the remote and local units for two points of access to the CPU or KVM switch connected to the local unit. With the remote unit’s integral KVM switch, you can connect a CPU at the remote location, too. The user at the remote station can switch between an everyday CPU and a remote server or bank of servers.

    Don’t worry about security either. The workstation at the local unit can’t access the remote CPU. Password access brings additional security to your remote access applications.

    The extender also provides premium-quality video by using a series of amplifiers to compensate for video loss on the CAT5 cable.

    You say you want some resolution?
    With units about the size of videocassettes, the extender brings clarity to video-extension applications, supporting 1600 x 1280 SVGA resolutions up to 325 feet (99 m) and 1024 x 768 up to 650 feet (198.1 m).What's included:
  • (1) local unit and (1) remote unit
  • (2) external power supplies
  • (1) 5-ft. (1.5-m) CPU cable (EHN408-0005)
  • (1) 10-ft. (3.0-m) CPU cable (EHN408-0010)
  • (4) audio cables
  • (4) hook-and-loop mounting strips

  • Tech Specs

    Approvals CE
    Connectors Local unit: VGA: (2) HD15 F; Serial: (1) DB9 F; Keyboard and mouse: (4) 6-pin mini DIN F; Audio: (4) 3.5-mm stereo jacks; Link: (1) RJ-45; Remote unit: VGA: (2) DB15 F; Serial: (1) DB9 F; Keyboard and mouse: (4) 6-pin mini DIN F; Audio: (4) 3.5-mm stereo jacks; Link: (1) RJ-45
    Dimensions 1.3"H x 6.5"W x 5.6"D (3.3 x 16.5 x 14.2 cm)
    Power 100–240 VAC, 50–60 Hz, autosensing, 5 volts, external, with IEC 320 connector
    Resolution 1600 x 1280 at 328.1 ft. (100 m) maximum; 1024 x 768 at 656.1 (200 m) maximum
    Weight 7.5 lb. (3.4 kg)

    This product works with:
    • CPU Cables (from KVM Switch to CPU or from KVM Switch to KVM Extender) (EHN408)
    • CAT5 100-MHz Solid-Conductor Bulk Cable, 4-Pair (EYN840A)
    • ServSwitch Wizard Extender Rackmount Kit (RMK19WX)
    Questions? Contact our FREE Tech Support.

    * Technical specification weight is the unit weight. It is not the packaged shipping weight. For shipping weight, please contact Black Box customer service at 877-877-2269.



    Double Diamond Warranty

    Extended 1 Year Warranty Available

    Protect your purchase with an additional 1 Year Double Diamond™ warranty!
    Cost: $95.00

    Extended 3 Year Warranty Available

    Protect your purchase with an additional 3 Year Double Diamond™ warranty!
    Cost: $189.99


    Double Diamond™ Warranty (Standard)

    Take the risk out of equipment purchases with the Double Diamond™ Warranty from Black Box Network Services.

    The Double Diamond Warranty is our warranty that protects your Black Box® brand products* from accidental damage, including drops, water, and power surges.

    The ServSwitch Wizard Multimedia KVM Extender comes with a standard 1 Year Double Diamond™ Warranty (Standard) already included.

    During the warranty period, Black Box Network Services will repair or replace your damaged equipment within one week of receipt at NO CHARGE!*

    Plus, get an Extended Double Diamond Warranty.

    You can also extend your warranty or protect a previously purchased Black Box® brand product** for an additional year—for only 10% of the purchase price! Or, extend your coverage for a full three years for only 20% of the purchase price!

    Ordering an extended warranty is easy: When viewing a product in your shopping cart, just select the one or three years of additional coverage in the dropdown menu under “Warranty Options.” For details, contact Customer Service at 724-746-5500.

    * Warranty subject to certain exclusions and limitations ** Certain products may not be eligible.

    What’s more, we also have a 45-day return policy. Simply call Customer Service for a Return Authorization (RA) number, return your product in new condition and in the original package, and receive a full refund.