Black Box 1-800-316-7107

Helping you is our priority at Black Box.

We're committed to providing the best customer service in the industry. We're here for you, 24/7, 365.

We'll call you

A technical expert will call you shortly.


Submit Connecting call...

Call Us

Customer Sales & Service Support
1-800-316-7107

Black Box Brand Product Support
877-256-7066

IT Services & Voice Support
855-324-9909

Send us a FAX
800-321-0746

#ACR2004A

ServSwitch Wizard IP Remote Manager

Up to four authorized users can access your system from anywhere in the world!

$999.95


3 In Stock
Same Day Shipping (before 5PM ET)
Extended Double Diamond™ Warranty Available (3 Additional Year)


*Required field

Product Features

  • Access an attached ServSwitch™ and all servers connected to it via an IP network or a dialup connection.
  • Robust, enterprise-grade security with AES 128 encryption and RSA 2048 authentication.
  • Details

  • No software needed, which saves you money!
  • Easy on-screen-display-driven setup and configuration.
  • Front-panel LEDs enable you to see system status at a glance.
  • Compatible with Virtual Network Computing (VNC) and Java (Web browser) viewers.
  • Can also be connected directly to a USB-equipped Sun® or Mac® server.
  • Three computer/KVM connectors link the Wizard IP to just about any other ServSwitch product plus all IBM® compatible servers that are connected to it.
  • A control port enables a remote user to reboot the entire system after a power crash.

  • This switch offers remote IP or dialup server access without the need to load special software on the servers you want to control.

    Remote control via a network connection isn't new, but it usually presents two major drawbacks: Either special software must be used on all connected computers—which can cost you a nice chunk of change—or the host system can experience a power failure that prevents you from making a remote connection.

    Those worries are now a thing of the past! The ServSwitch Wizard IP from Black Box enables you to remotely access an attached ServSwitch and all servers connected to it from anywhere in the world via an IP network or a dialup connection.

    Full server control.
    The ServSwitch Wizard IP only requires a keyboard, video monitor, mouse (KVM) connection to your servers and doesn't need any special software to be loaded on the controlled servers. Unlike software-only remote access solutions, the ServSwitch Wizard IP provides full control—even during computer bootup.

    To handle power failures, the ServSwitch Wizard IP has a power control port that enables a remote user to reset one or more power switches in the host system. You can reboot the host system remotely no matter how badly it has locked up!

    RJ-45 and DB9 port connections.
    Up to four simultaneous remote users can access the ServSwitch Wizard IP. Connect all four users via the unit's RJ-45 network port, or link one out of four remote users via the ServSwitch Wizard IP's modem/ISDN DB9 port. The RJ-45 IP port enables a direct connection to your company's Ethernet or Fast Ethernet network. You can also use the DB9 port as a backup access route should the network fail.

    The ServSwitch Wizard IP's three local KVM console connectors provide connections for your local control station's keyboard, monitor, and mouse. These connectors are used to perform the initial configuration of the ServSwitch Wizard IP, and you can use them later to control all connected servers locally. It also works with other ServSwitch units.

    With the three computer/KVM connectors, you can link the ServSwitch Wizard IP to just about any other ServSwitch product and all IBM® compatible servers connected to it. The ServSwitch Wizard IP is also compatible with Sun® or Mac® servers. This level of compatibility is a plus because you can save money by not having to buy new equipment, thus extending the life of your hardware.

    Accessible via a VNC viewer.
    Each ServSwitch Wizard IP contains a genuine embedded VNC server, which you can securely access using a VNC viewer or a Web browser running Java™. No extra software seat licenses are needed, and private or shared access modes are supported from up to four viewers. A local feed-through KVM console connection and an on-screen display makes setup, configuration, and control easy.

    Innovative in-picture configuration menus simplify the viewer into a single software application, enabling easy operation and network configuration. The ServSwitch Wizard IP's advanced video acceleration engine provides remarkable screen update performance when used over a LAN. Because the picture is transferred digitally, you can count on high color and picture fidelity at LAN speeds.

    State-of-the-art data compression techniques ensure practical remote control, even at dialup connection speeds as low as 33 kbps.
    Product includes:
  • (1) IP KVM switch
  • (1) power supply
  • (1) set of KVM cables
  • (4) self-adhesive rubber feet
  • (1) Safety guide

  • NOTE: The ServSwitch Wizard IP is compatible with most of our ServSwitch products. For details, contact our FREE Tech Support.

    This product works with:
  • ServSwitch Wizard IP Rackmount Kits
  • PS/2 to USB Flash Cable (EHN428)
  • CAT5 Unshielded, Solid, 100-MHz Bulk Cables (EYN840A)
    Questions? Contact our FREE Tech Support.
  • Tech Specs

    Approvals CE
    Hardware Compatibility IBM® PC, PS/2®, and compatibles; Sun® USB; Mac® USB; RS/6000®; DEC™ Alpha; SGI™
    Operating Systems Supported Windows® 3.x/95/98/Me/XP, Windows NT®, Windows 2000; DOS; Linux®; UNIX®; BSD; Sun; Macintosh®; NetWare®
    Peripherals Supported Keyboards: PS/2 style;
    Mice: 2-button, 3-button, wheel, IntelliMouse®, IntelliMouse Explorer
    Protocol Ethernet: TCP/IP
    Resolution 1280 x 1024 at 75 Hz maximum
    Software Compatibility Limited security: AT&T® 3.3.3, RealVNC 3.3.4 and higher;
    Full security: RealVNC 4.0 and higher; requires Java™ enabled browser
    Connectors Connected ServSwitch: Video: (1) HD15 F;
    Keyboard: (1) 6-pin mini DIN F;
    Mouse: (1) 6-pin mini DIN F;
    Local KVM console: Video: (1) HD15 F;
    Keyboard: (1) 6-pin mini DIN F;
    Mouse: (1) 6-pin mini DIN F;
    Network: (1) 10-/100-Mbps autosensing RJ-45;
    Modem/ISDN: (1) DB9 M;
    Power Control: (1) DB9 M
    Indicators (6) LEDs: PWR, LNK, 100, VNC, REM, LOC
    Power 115 VAC, 60 Hz, external
    Dimensions 1.75"H (1U) x 7.9"W x 4.6"D (4.4 x 20 x 11.7 cm)

    NOTE: The ServSwitch Wizard IP is compatible with most of our ServSwitch products. For details, contact our FREE Tech Support.

    This product works with:
  • ServSwitch Wizard IP Rackmount Kits
  • PS/2 to USB Flash Cable (EHN428)
  • CAT5 Unshielded, Solid, 100-MHz Bulk Cables (EYN840A)
    Questions? Contact our FREE Tech Support.

    NOTE: Technical specification weight is the unit weight. It is not the packaged shipping weight. For shipping weight, please contact Black Box customer service at 877-877-2269.

  • Support

    Manual
    User Manual for the ACR2004A

    Warranty

    Double Diamond Warranty

    Extended 1 Year Warranty Available


    Protect your purchase with an additional 1 Year Double Diamond™ warranty!
    Cost: $100.00

    Extended 3 Year Warranty Available


    Protect your purchase with an additional 3 Year Double Diamond™ warranty!
    Cost: $199.99

    Diamond

    Double Diamond™ Warranty (Standard)

    Take the risk out of equipment purchases with the Double Diamond™ Warranty from Black Box Network Services.

    The Double Diamond Warranty is our warranty that protects your Black Box® brand products* from accidental damage, including drops, water, and power surges.

    The ServSwitch Wizard IP Remote Manager comes with a standard 2 Year warranty already included.

    During the warranty period, Black Box Network Services will repair or replace your damaged equipment within one week of receipt at NO CHARGE!*

    Plus, get an Extended Double Diamond Warranty.

    You can also extend your warranty or protect a previously purchased Black Box® brand product** for an additional year—for only 10% of the purchase price! Or, extend your coverage for a full three years for only 20% of the purchase price!

    Ordering an extended warranty is easy: When viewing a product in your shopping cart, just select the one or three years of additional coverage in the dropdown menu under “Warranty Options.” For details, contact Customer Service at 724-746-5500.

    * Warranty subject to certain exclusions and limitations ** Certain products may not be eligible.

    What’s more, we also have a 45-day return policy. Simply call Customer Service for a Return Authorization (RA) number, return your product in new condition and in the original package, and receive a full refund.