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ServSwitch Ultra Remote - Single-User

Worldwide reach: remote access to your servers over your LAN or WAN.


Limited Quantity In Stock
Typically Ships within One Week
Extended Double Diamond™ Warranty Available (3 Additional Year)

*Required field

Product Features

  • Access remote servers over Ethernet.
  • Compatible with ServSwitch™, ServSwitch Ultra™, ServSwitch Affinity™, and many other BLACK BOX® ServSwitch products.


  • Supports up to 1280 x 1024 resolution—enough for even high-resolution workstations such as Sun.
  • Front panel shows power and connected ports.
  • Easily installed remote client application requires no licensing.
  • Solid-state system has no disk drives for maximum reliability.
  • Quad screen so you can see four servers on one screen.
  • Image scaling reduces the amount of data sent and enables fast screen updates even over slow links.
  • Password security.
  • Enables access through a local keyboard, monitor, and mouse as well as from a remote PC.

  • Worldwide access is easy!
    Experience convenience in server management with the ServSwitch Ultra Remote. With this powerful unit, you can access your computers from anywhere in the world!

    Access your servers two ways: from anywhere on your Ethernet LAN or WAN, or through a locally connected keyboard, monitor, and mouse. It’s never been so easy to access and control servers—no matter where they are.

    Set them up and go!
    Setup is easy and uncomplicated. Just follow the menu prompts. First, install the ServSwitch Ultra Remote by connecting it to a ServSwitch. Then connect it to your 10/100 Ethernet network for LAN/WAN access. Connect one keyboard, monitor, and mouse to give local access for each local user. The menu prompts you to assign an IP address, as well as security passwords.

    Next, run the remote client program (included) at a PC on the network. Enter and save the IP address of the ServSwitch Ultra Remote and other configuration parameters. Then use its pull-down menu, select the connect icon, type your password, and you’re in! You’ll be able to access remote servers just as if you were standing in front of them.

    A front-panel display gives you at-a-glance information on power and the currently connected server.

    Get on the scale.
    The ServSwitch Ultra Remote offers a multitude of features and options so you can control what and how you view your screen.

    A sophisticated scaling feature offers three modes: scaled, scrolled, or full-screen. With it, you can view and position the image of your server screen anywhere on your monitor in any size you want. You can scale down the image and put it in the corner of your monitor so you can monitor a server while working on other tasks. Or work on the server screen full-size.

    Scaling down the screen image also enables you to compensate for slower links by reducing data flow.

    Want to view information from four different servers at once? You can with the quad-screen mode. This high-performance feature even scales each image to fit one quadrant of your monitor automatically.

    Visual interest.
    The ServSwitch Ultra Remote supports full 16-bit color in resolutions of up to 1280 x 1024—enough resolution to support PC, Mac®, and even Sun® servers. You can also set the unit to use black-and-white, grayscale, or progressive color rendering. Color rendering enables you to bring in images at a lower color depth, which reduces bandwidth used, compensates for slow connection speeds, and speeds up image updating. Full color is added to the image later.

    Two images, one cursor.
    There’s no confusion over multiple mouse cursors either. Instead of showing both your local mouse cursor and the cursor of the remote server, the unit enables you to use a single mouse cursor in an intuitive way to control both your local screen and the remote screen it’s displaying. Switching between the remote servers and the applications on your own computer is smooth and effortless.

    Safety first.
    Easy-to-configure password protection prevents unauthorized access to servers. Passwords and keyboard data are encrypted with the latest Secure Sockets Layer (SSL) technology, which is the system used to protect transactions on the Internet. For extra security, you can elect to encrypt the video screen with SSL. Passwords also have hacker protection to lock out repeated attempts to enter. Other features include a programmable timeout that disconnects a session automatically when no keyboard or mouse activity is detected.

    Built to serve.
    For extra reliability, the ServSwitch Ultra Remote is constructed as a solid-state, fully embedded unit with no hard drive or complicated operating system.

    In addition, flash memory upgrades enable you to use the newest technology and features as they’re introduced.

    Work well with others.
    Wide compatibility enables you to use the ServSwitch Ultra Remote with the ServSwitch, the ServSwitch Ultra, the ServSwitch Affinity, and many other models in the ServSwitch family, as well as some KVM switches from other manufacturers. For compatibility questions, contact our FREE Tech Support.

    You can set up a ServSwitch Ultra Remote almost anywhere. The ServSwitch Ultra Remote models include brackets, so they’re easy to rackmount.

    The best is yet to come.
    The Single-User ServSwitch Ultra Remote (ACR9000A) will soon offer connections through a dialup serial modem. Built for long-term use, this model also includes two USB Type A connectors for future applications.

    All ServSwitch Ultra Remote units also include a pair of DB9 male connectors for future use.

    The ACR9000A includes:
  • (1) power cord
  • (1) cable to connect ServSwitch Ultra Remote to ServSwitch
  • (1) cable from ServSwitch Ultra Remote to (1) HD15 and (2) 6-pin mini DIN connectors
  • (1) video loop cable
  • (2) diskettes
  • (2) 19" rackmount brackets
  • (1) manual

  • Tech Specs

    CE Approval Yes
    Compatibility Keyboard: PC/AT®, PS/2®; Video: VGA, Super VGA, XGA®; Mouse: PS/2 mouse only
    Connectors Video: (3) HD15 F; Keyboard: (1), (2), or (4) 6-pin mini DIN F; Mouse: (1), (2), or (4) 6-pin mini DIN F; To ServSwitch or CPU: (1), (2), or (4) DB25 F; Ethernet: (1), (2), or (4) RJ-45; Power: (1) IEC 320 standard receptacle; ACR9000A also has (2) USB Type A F connectors for future use; All switches also have (2) DB9 M serial connectors for future use
    Dimensions 1.75"H (1U) x 16.7"W x 9.7"D (4.4 x 42.4 x 24.6 cm)
    Indicators LEDs: (1) Power, (1) Remote, (1) Local
    Power 90–240 VAC, 50–60 Hz, autoswitching
    Protocol TCP/IP
    Resolution 1280 x 1024 @ 85 Hz
    Speed 10/100 Mbps
    System Requirements for Remote Client Software IBM® PC or compatible with 4 MB of free disk space, 32 MB RAM, and Microsoft® Windows® 95 or above
    Weight 8 lb. (3.6 kg)
    This product works with:

    This product works with:
    • ServSwitch (SW721A-R5, etc.)
    • ServSwitch Ultra (KV5002MA-R2, etc.)
    • ServSwitch Affinity (KV132A-R2, etc.)
    • CPU/Server to ServSwitch Cables (CPU Cables) (EHN151)
    • ServSwitch to Keyboard/Monitor/Mouse Cables (User Cables) (EHN154)
    • CPU/Server to ServSwitch Cables (CPU Cables) for Sun (EHN206)
    • ServSwitch to Keyboard/Monitor/Mouse Cables (User Cables) for Sun (EHN201)
    Questions? Contact our FREE Tech Support.

    * Technical specification weight is the unit weight. It is not the packaged shipping weight. For shipping weight, please contact Black Box customer service at 877-877-2269.



    Double Diamond Warranty

    Extended 1 Year Warranty Available

    Protect your purchase with an additional 1 Year Double Diamond™ warranty!
    Cost: $235.00

    Extended 3 Year Warranty Available

    Protect your purchase with an additional 3 Year Double Diamond™ warranty!
    Cost: $469.99


    Double Diamond™ Warranty (Standard)

    Take the risk out of equipment purchases with the Double Diamond™ Warranty from Black Box Network Services.

    The Double Diamond Warranty is our warranty that protects your Black Box® brand products* from accidental damage, including drops, water, and power surges.

    The ServSwitch Ultra Remote, Single-User comes with a standard 1 Year warranty already included.

    During the warranty period, Black Box Network Services will repair or replace your damaged equipment within one week of receipt at NO CHARGE!*

    Plus, get an Extended Double Diamond Warranty.

    You can also extend your warranty or protect a previously purchased Black Box® brand product** for an additional year—for only 10% of the purchase price! Or, extend your coverage for a full three years for only 20% of the purchase price!

    Ordering an extended warranty is easy: When viewing a product in your shopping cart, just select the one or three years of additional coverage in the dropdown menu under “Warranty Options.” For details, contact Customer Service at 724-746-5500.

    * Warranty subject to certain exclusions and limitations ** Certain products may not be eligible.

    What’s more, we also have a 45-day return policy. Simply call Customer Service for a Return Authorization (RA) number, return your product in new condition and in the original package, and receive a full refund.