Black Box 1-800-316-7107 


Helping you is our priority at Black Box.

We're committed to providing the best customer service in the industry. We're here for you, 24/7, 365.

We'll call you

A technical expert will call you shortly.

Submit Connecting call...

Call Us

Customer Sales & Service Support

Black Box Brand Product Support

IT Services & Voice Support

Send us a FAX


OCTET Server Access Module , VGA, USB, CATx

CATx Octet Server Access Module for VGA and USB Targets


Please call 877-877-2269 for a replacement product or part.
Extended Double Diamond™ Warranty Available (3 Additional Year)

Product Features

  • Add versatility to your ServSwitch Octet.
  • Enable you to access individual servers from a User Station or a ServSwitch Octet.
  • A variety of SAMs are available to match each type of server connection and its platform.


A ServSwitch Octet Server Access Module (SAM) draws power from an attached server. This ensures keep-alive functionality, providing keyboard and mouse emulation to the server at any time, and it's independent of the switching system's status.

A SAM has a unique ID address, too. As soon as it's connected to the ServSwitch Octet, the SAM's address appears on the CPU channel list within the connected User Station's on-screen menu. From this menu, the SAM can be operated by an administrator. This plug-and-play simplicity reduces installation time tremendously.

Users can name the SAM's numeric ID through the User Station's on-screen menu. It's stored in the SAM's nonvolatile flash memory.

If you disconnect the SAM from the system and move it to a different location later, its name instantly disappears from the list. Once you plug it back into any of the switch's CPU ports, the SAM is recognized again by the system automatically without any additional reconfiguration. You can also connect a SAM directly to a User Station to provide direct access to the server without interrupting the emulation.

ServSwitch Octet Server Access Modules (SAMs) are matchbox-size molded units with a pigtail cable attached. They're available in several versions to match your CPU and platform.
NOTE: When using the KV1720A, you need to add a VT100 SAM Power Supply (PS123A).

These products work with:
  • ServSwitch Octet
    Questions? Contact our FREE Tech Support.

  • Tech Specs

    CE Approval Yes
    Connectors KV1720A: (1) RJ-45, (2) 6-pin mini DIN M, (1) HD15 M; KV1721A: (1) RJ-45, (1) USB Type A M, (1) HD15 M; KV1722A: (1) RJ-45, (1) 8-pin mini DIN M, (1) HD15 M plus HD15 F to 13W3 M adapter; KV1724A: (1) RJ-45, (1) DB9 F
    NOTE: When using the KV1720A, you need to add a VT100 SAM Power Supply (PS123A).

    These products work with:
  • ServSwitch Octet
    Questions? Contact our FREE Tech Support.

    * Technical specification weight is the unit weight. It is not the packaged shipping weight. For shipping weight, please contact Black Box customer service at 877-877-2269.

  • Support


    Double Diamond Warranty

    Extended 1 Year Warranty Available

    Protect your purchase with an additional 1 Year Double Diamond™ warranty!
    Cost: $20.40

    Extended 3 Year Warranty Available

    Protect your purchase with an additional 3 Year Double Diamond™ warranty!
    Cost: $40.79


    Double Diamond™ Warranty (Standard)

    Take the risk out of equipment purchases with the Double Diamond™ Warranty from Black Box Network Services.

    The Double Diamond Warranty is our warranty that protects your Black Box® brand products* from accidental damage, including drops, water, and power surges.

    The Server Access Module. VGA, USB, for OCTET KVM SWITCH comes with a standard 2 Year Double Diamond™ Warranty (Standard) already included.

    During the warranty period, Black Box Network Services will repair or replace your damaged equipment within one week of receipt at NO CHARGE!*

    Plus, get an Extended Double Diamond Warranty.

    You can also extend your warranty or protect a previously purchased Black Box® brand product** for an additional year—for only 10% of the purchase price! Or, extend your coverage for a full three years for only 20% of the purchase price!

    Ordering an extended warranty is easy: When viewing a product in your shopping cart, just select the one or three years of additional coverage in the dropdown menu under “Warranty Options.” For details, contact Customer Service at 724-746-5500.

    * Warranty subject to certain exclusions and limitations ** Certain products may not be eligible.

    What’s more, we also have a 45-day return policy. Simply call Customer Service for a Return Authorization (RA) number, return your product in new condition and in the original package, and receive a full refund.