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OCTET KVM Switch 4 User X 16 Servers, KVM Matrix

16-Port, 4 User, Analog CATx KVM Switch


Please call 877-877-2269 for a replacement product or part.
Extended Double Diamond™ Warranty Available (3 Additional Year)

Product Features

  • State-of-the-art KVM switching.
  • Uses CAT5, CAT5e, or CAT6 cabling.
  • Four models available with a variety of configurations for your system.


  • Supports USB keyboards and mice, as well as audio.
  • Outstanding for remote system control.
  • Maximum resolution of 1600 x 1200 at 100 feet (30.4 m); up to 1280 x 1024 at 984.2 feet (300 m) using the Enhanced Video User Station.
  • Security helps guarantee only authorized users have access.
  • Future-proof flash memory to update firmware.

  • State-of-the-art system control.
    The ServSwitch Octet offers server management at its best with all the control and security features you need.

    The included Octoware control software enables you to monitor complete system setup via IP access. The software makes it easy to scan all connected devices and display them easily through the graphical user interface. User profiles are simple to edit off-line. You can flash upgrade system components either device by device or with a single on-screen click for the complete system, so you can focus on your main tasks.

    Octoware also monitors and stores the entire system's switching activities and logins, providing you with a great deal of security.

    Security and monitoring.
    LDAP integration enables seamless integration into standard network security setups. If the network link fails, the ServSwitch Octet is still protected by its own proprietary security settings that you can configure easily via the Octoware or the on-screen menu system.

    What's more, you can configure the ServSwitch Octet to create SNMP traps to flag certain events. This adds more security to the systems and it improves reliability. Also you can control the ServSwitch Octet via SNMP! In mission-critical environments like process automation, an error or a defect in a machine generates an SNMP trap that goes to an SNMP management program like HP® OpenView™. The SNMP management program can then automatically force a ServSwitch Octet User Station to switch to a dedicated server showing the alarms, so it counteracts the reported failure.

    High resolution over great distances.
    The ServSwitch Octet minimizes video signal degradation. This enables transmissions of higher screen resolutions at even longer distances over solid CAT5 UTP cable or higher.

    With every switching activity, the ServSwitch Octet measures the transmitted KVM signals and equalizes them automatically for the best video performance—all without requiring any changes within the system's setup. Not only can you easily put consoles used for server management outside the server room, but you can also place servers outside the room, too. What's more, you can connect all these servers homogeneously end to end up to a distance of 984.2 feet (300 m).

    The system in detail.
    The switching system consists of the switching unit itself, a User Station, and Server Access Modules (SAMs), which are all sold separately. Connect all components by using CAT5 or higher cable.

    Three User Stations provide access from your desk to the ServSwitch Octet, and they compensate automatically for CAT5, CAT5e, and CAT6 cable types and varying lengths. All add an additional RJ-45 port to connect a local computer using a SAM and work at distances up to 984.2 feet (300 m). The Basic User Station (KV1711A-R2) offers video resolutions up to 1024 x 768. The Enhanced-Video User Station (KV1712A-R2) adjusts for skew between RGB signals each time a switch is made to a server. It offers video resolutions up to 1280 x 1024. Use the USB User Station with Serial/Audio Support (KV1713A) with a PS/2® or USB keyboard and mouse. It offers video resolutions up to 1280 x 1024.

    The SAMs, matchbox-size molded units with a pigtail cable attached, don't require rack space and draw their power from the attached server. This ensures keep-alive functionality, providing keyboard and mouse emulation to the server at any time, and they're independent of the switching system's status.

    SAMs have unique ID addresses, too. As soon as a SAM is connected to the ServSwitch Octet switch, the SAM's address appears on the CPU channel list within the connected User Station's on-screen menu. From this menu, the SAM can be operated by an administrator. This plug-and-play simplicity reduces installation time tremendously.

    Users can name a SAM's numeric ID through the User Station's on-screen menu. It's stored in the SAM's nonvolatile flash memory.

    If you disconnect a SAM from the server and move it to a different location later, its name instantly disappears from the list. Once you plug it back into any of the switch's CPU ports, the SAM is recognized again by the system automatically without any additional reconfiguration. You can also connect a SAM right to a User Station to provide direct access to the server without interrupting the emulation.

    The Dual RJ-45 SAMs add even more value to your ServSwitch Octet system. They act as 1 x 2 KVM splitters and enable two users to share access to one CPU. They also provide redundant system setup, eliminating single point-of-failure risks.

    Additionally, they transfer stereo audio to the user station and mono audio back to the attached CPU. Plus, their RS-232 interface enables transparent serial transmission and switching up to 38.4 kbps.

    It handles all the demanding jobs.
    The ServSwitch Octet best fits mission-critical environments, such as a TV broadcasting company, where "on-air" operation requires redundancy and flexibility. In this application, most of the company's content is no longer stored on tapes but on video or music file servers that are loaded with Gigabytes of data. Because live broadcasting is very expensive, mere seconds of downtime during commercials cost any TV station lots of money! But the high availability and the easy setup of the ServSwitch Octet system make it the right tool for this application. It provides operators with simultaneous access to servers and guarantees 24/7/365 operation.

    And because the system's brilliant video quality ensures high-resolution graphics even at longer distances, you can place broadcasting operating rooms in dislocated areas where operators control "on-air" processes through graphics-intensive applications. That means you can host the critical servers that store content in dedicated air-conditioned server rooms for extended lifetime and reduced costs.

    What's included.
    ServSwitch Octoware is the standalone administrative utility software supplied with each ServSwitch Octet unit. It enables you to assign names to attached servers and administer naming and access information for attached users. You can use Octoware to configure ServSwitch Octet installations remotely, eliminating the need to configure each unit separately on-site. In addition, the software supports the ability to monitor and report on all system and switching events and activities.

    Tech Specs

    Connectors (21) RJ-45, (1) DB9 M, (1) IEC 320
    Dimensions 1.7"H x 17"W x 13.8"D (4.3 x 43.2 x 35.1 cm);
    Power 100-240 VAC, 50-60 Hz, internal, autosensing
    This product works with: - ServSwitch Octet SAMs - VT100 SAM Power Supply - ServSwitch Ocet Basic User Station - ServSwitch Octet Enhanced-Video User Station - ServSwitch Octet USB Serial/Audio User Station

    * Technical specification weight is the unit weight. It is not the packaged shipping weight. For shipping weight, please contact Black Box customer service at 877-877-2269.



    Double Diamond Warranty

    Extended 1 Year Warranty Available

    Protect your purchase with an additional 1 Year Double Diamond™ warranty!
    Cost: $255.00

    Extended 3 Year Warranty Available

    Protect your purchase with an additional 3 Year Double Diamond™ warranty!
    Cost: $509.99


    Double Diamond™ Warranty (Standard)

    Take the risk out of equipment purchases with the Double Diamond™ Warranty from Black Box Network Services.

    The Double Diamond Warranty is our warranty that protects your Black Box® brand products* from accidental damage, including drops, water, and power surges.

    The KVM Switch 4 User X 16 Servers, KVM Matrix comes with a standard 2 Year Double Diamond™ Warranty (Standard) already included.

    During the warranty period, Black Box Network Services will repair or replace your damaged equipment within one week of receipt at NO CHARGE!*

    Plus, get an Extended Double Diamond Warranty.

    You can also extend your warranty or protect a previously purchased Black Box® brand product** for an additional year—for only 10% of the purchase price! Or, extend your coverage for a full three years for only 20% of the purchase price!

    Ordering an extended warranty is easy: When viewing a product in your shopping cart, just select the one or three years of additional coverage in the dropdown menu under “Warranty Options.” For details, contact Customer Service at 724-746-5500.

    * Warranty subject to certain exclusions and limitations ** Certain products may not be eligible.

    What’s more, we also have a 45-day return policy. Simply call Customer Service for a Return Authorization (RA) number, return your product in new condition and in the original package, and receive a full refund.