Black Box 1-800-316-7107

Helping you is our priority at Black Box.

You can contact us by phone, email, fax, or chat for immediate assistance.

We'll call you

A technical expert will call you within 30 seconds.

Submit Connecting call...

Call Us

For Customer Sales & Service and FREE 24/7 Tech Support


We'll respond in 60 seconds or less!

Send us a FAX



Send us an email

We'll answer within 60 minutes!

Email us now
Need Help? Get in touch, 24/7.

We're committed to providing the best customer service in the industry.
We're here for you, 24/7, 365. 

Black Box Brand Product Support 

IT Services & Voice Support 

Or click "Talk With Us" in our top nav to chat with us or to have us call you.



For adding a single CATx port to your crosspoint DKM FX HD Video and Peripheral Matrix switching system.

Price: Call for Pricing

Sold As is with no warranty.

Product Features

  • Provides one CATx input/output for the DKM FX HD Video and Peripheral Matrix switching system.
  • Plugs into a slot on the empty DKM FX HD Video and Peripheral Matrix Switch SFP I/O Module (ACXIO8-SFP).
  • Details

    NOTE: EIA/TIA-568-B (1000BASE-TX) cabling required. All four wire pairs are used. Solid-core, 24 AWG shielded CAT5e or better cable is recommended for interconnections.

    Tech Specs

    CE Approval Yes
    RoHS Yes
    Connectors (1) RJ-45 (1000BASE-TX)
    Distance (Maximum) Without extenders, amplfiers, or boosters:
    Over solid CATx: 400 feet (140 m) Over stranded CATx: 200 feet 70 m)

    This product works with:
  •  DKM FX HD Video and Peripheral Matrix Switch Empty SFP I/O Module, 8-Port (ACXIO8-SFP)
  • DKM FX HD Video and Peripheral Matrix Switch Chassis (ACX048, ACX080, ACX160, ACX288)
    Questions? Contact our FREE Tech Support.

    These DKM FX components are part of a complex and flexible modular system. You will need to contact Black Box to have them assembled to fit your application. To configure your DKM FX HD Video and Peripheral Matrix Switch setup, contact our FREE Tech Support.

    NOTE: Technical specification weight is the unit weight. It is not the packaged shipping weight. For shipping weight, please contact Black Box customer service at 877-877-2269.

  • Warranty

    Double Diamond Warranty Sold As is with no warranty. Diamond

    Double Diamond™ Warranty (Standard)

    Take the risk out of equipment purchases with the Double Diamond™ Warranty from Black Box Network Services.

    The Double Diamond Warranty is our warranty that protects your Black Box® brand products* from accidental damage, including drops, water, and power surges.

    During the warranty period, Black Box Network Services will repair or replace your damaged equipment within one week of receipt at NO CHARGE!*

    Plus, get an Extended Double Diamond Warranty.

    You can also extend your warranty or protect a previously purchased Black Box® brand product** for an additional year—for only 10% of the purchase price! Or, extend your coverage for a full three years for only 20% of the purchase price!

    Ordering an extended warranty is easy: When viewing a product in your shopping cart, just select the one or three years of additional coverage in the dropdown menu under “Warranty Options.” For details, contact Customer Service at 724-746-5500.

    * Warranty subject to certain exclusions and limitations ** Certain products may not be eligible.

    What’s more, we also have a 45-day return policy. Simply call Customer Service for a Return Authorization (RA) number, return your product in new condition and in the original package, and receive a full refund.