Black Box 1-800-316-7107

Helping you is our priority at Black Box.

We're committed to providing the best customer service in the industry. We're here for you, 24/7, 365.

We'll call you

A technical expert will call you shortly.


Submit Connecting call...

Call Us

Customer Sales & Service Support
1-800-316-7107

Black Box Brand Product Support
877-256-7066

IT Services & Voice Support
855-324-9909

Send us a FAX
800-321-0746

#MD3450A

Industrial General-Purpose Pocket Modem

Tiny yet tough—now available with optional self-dialing or RS-422/RS-485 capabilities!


$553.45


Please call 877-877-2269 for a replacement product or part.
None


Product Features

  • Ideal for remote monitoring in the harshest environments.
  • Handle most temperature and humidity extremes.
  • Built-in surge protection guards against brownouts and spikes.

Details

  • Operate over standard phone lines with line speeds up to 33.6 kbps.
  • Easy to mount! Attach to a DIN rail or a flat panel.
  • Includes (1) 6-ft. DB9 male/female cable and (1) CD-ROM.
    • Works in temperatures ranging from -22 to +158° F (-30 to +70° C) and in high-humidity environments up to 95% humidity (noncondensing).
    • Meets the Class I, Div. 2 (Zone 2) hazardous-location standard.
    • Supports AT commands, fax Class 1 and 2 commands, and S-registers.
    • Powered directly from any 12- or 24-VDC source—draws the same power that runs your system.
    • Auto-answer for unattended remote locations.
    • Plug-and-play and Windows® compatible.

    This product works with:
    • DB9 Extension Cable (with EMI/RFI Hoods) (EDN12H)
    Questions? Contact Tech Support.

  • Tech Specs

    General
    CE Approval Yes
    Connectors (1) DB9 F, (2) RJ-11
    Data Compression V.42 bis, MNP® 5
    Error Correction V.42, MNP 2–4
    Fax Standards Group III
    Hazardous Locations Class I, Div. 2, Groups A, B, C, D (Zone 2)
    Indicators LEDs: CD, TR, RD, TD, Power
    Interface RS-232
    Modem Standards ; ITU: V.34+, V.34, V.32 bis, V.32, V.23, V.22, V.21; Bell: 212A, 103
    Mounting DIN rail or panel
    Operating Environment Temperature: -22 to +158° F(-30 to +70° C); Humidity: 5–95% (noncondensing)
    Power 10–30 VDC, 65 mA directly from 12- or 24-VDC source
    Size 1.4“H x 4.8“W x 3.2“D (3.6 x 12.2 x 8.1 cm)
    Speed (Maximum) Line: 33.6 kbps; Fax: 14.4 kbps

    This product works with:
    • DB9 Extension Cable (with EMI/RFI Hoods) (EDN12H)
    Questions? Contact Tech Support.

    * Technical specification weight is the unit weight. It is not the packaged shipping weight. For shipping weight, please contact Black Box customer service at 877-877-2269.

    Warranty

    Double Diamond Warranty Diamond

    Double Diamond™ Warranty (Standard)

    Take the risk out of equipment purchases with the Double Diamond™ Warranty from Black Box Network Services.

    The Double Diamond Warranty is our warranty that protects your Black Box® brand products* from accidental damage, including drops, water, and power surges.

    The Industrial General-Purpose Pocket Modem comes with a standard None already included.

    During the warranty period, Black Box Network Services will repair or replace your damaged equipment within one week of receipt at NO CHARGE!*

    Plus, get an Extended Double Diamond Warranty.

    You can also extend your warranty or protect a previously purchased Black Box® brand product** for an additional year—for only 10% of the purchase price! Or, extend your coverage for a full three years for only 20% of the purchase price!

    Ordering an extended warranty is easy: When viewing a product in your shopping cart, just select the one or three years of additional coverage in the dropdown menu under “Warranty Options.” For details, contact Customer Service at 724-746-5500.

    * Warranty subject to certain exclusions and limitations ** Certain products may not be eligible.

    What’s more, we also have a 45-day return policy. Simply call Customer Service for a Return Authorization (RA) number, return your product in new condition and in the original package, and receive a full refund.