Black Box 1-800-316-7107

Helping you is our priority at Black Box.

We're committed to providing the best customer service in the industry. We're here for you, 24/7, 365.

We'll call you

A technical expert will call you shortly.

Submit Connecting call...

Call Us

Customer Sales & Service Support

Black Box Brand Product Support

IT Services & Voice Support

Send us a FAX


HD View Video Tuning Unit

A handy 3-button tuning unit for the HD View system.


Please call 877-877-2269 for a replacement product or part.
NONE DoubleDiamond™ Warranty (Standard)

Product Features

  • A handheld tuning unit for fine-tuning video broadcasts within an HD View system.
  • Connects to an HD View Line Splitter or Receiver for manual tuning.
  • Use to export parameters at a perfectly tuned screen to others.


  • Includes RJ-11 to RJ-11 cable.
  • Optimizes video settings using preset or unique tuning parameters.
  • Powered by the attached splitter or receiver.

  • Tech Specs

    cUL 0
    UL 0

    This product works with:
  • HD View Line Splitter, 8-Port, Standard (AC3001A)
  • HD View Line Splitter, 8-Port, Long-Range (AC3002A)
  • HD View Receiver, 1-Port, Long-Range (AC3004A)
  • HD View Receiver, 2-Port, Daisychainable Long-Range (AC3005A)
  • HD View NEC Integrated Receiver, Standard (AC3003A-NEC)
  • HD View NEC Integrated Receiver, Long-Range (AC3004A-NEC)
    Questions? Contact our FREE Tech Support.

    * Technical specification weight is the unit weight. It is not the packaged shipping weight. For shipping weight, please contact Black Box customer service at 877-877-2269.

  • Warranty

    Double Diamond Warranty Diamond

    Double Diamond™ Warranty (Standard)

    Take the risk out of equipment purchases with the Double Diamond™ Warranty from Black Box Network Services.

    The Double Diamond Warranty is our warranty that protects your Black Box® brand products* from accidental damage, including drops, water, and power surges.

    The HD View Video Tuning Unit comes with a standard NONE warranty already included.

    During the warranty period, Black Box Network Services will repair or replace your damaged equipment within one week of receipt at NO CHARGE!*

    Plus, get an Extended Double Diamond Warranty.

    You can also extend your warranty or protect a previously purchased Black Box® brand product** for an additional year—for only 10% of the purchase price! Or, extend your coverage for a full three years for only 20% of the purchase price!

    Ordering an extended warranty is easy: When viewing a product in your shopping cart, just select the one or three years of additional coverage in the dropdown menu under “Warranty Options.” For details, contact Customer Service at 724-746-5500.

    * Warranty subject to certain exclusions and limitations ** Certain products may not be eligible.

    What’s more, we also have a 45-day return policy. Simply call Customer Service for a Return Authorization (RA) number, return your product in new condition and in the original package, and receive a full refund.