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APC Back-UPS HS 500

The UPS for structured wiring and SOHO networking applications.


Please call 877-877-2269 for a replacement product or part.

Product Features

  • Provides runtime for modems, routers, file servers, and other networking devices in small office/home office (SOHO) applications.
  • Protects against surges and spikes on utility, phone, coax, and twisted-pair networking lines.
  • Enables you to turn outlets on/off remotely via a Web connection or from your LAN.


  • Gives you the time needed to shut down your computer safely after a power outage.
  • Cold-start capable.
  • Designed to be wallmounted next to a panel box or it can be rackmounted in 2U of space.
  • A cover protects data and telecomm connections.
  • Batteries are easy to replace and hot-swappable.
  • Transformer-block spaced outlets.

  • Use the Back-UPS® HS 500 to provide uninterrupted power during outages and safeguard devices with RJ-11, RJ-45, and coax interfaces.

    Offering up to 51 minutes of runtime for critical applications, the Back-UPS HS 500 has four receptacles for plugging in various equipment, including VoIP phones and network routers.

    The UPS has RJ-45 ports for making data line connections. Simply attach a modem cable to one port, then use a separate cable to connect your hub or router to the second port. A front-panel TX/RX LED lights whenever the Back-UPS HS 500 is sending or receiving data over the network. The UPS also has an RJ-45 LAN port for connecting a network device (or a computer via a crossover cable).

    In addition to providing protection for network equipment, the UPS has RJ-45/RJ-11 in/out ports for a standard or DSL phone line to guard against surges or spikes traveling across phone lines.

    The Back-UPS HS 500 also offers surge protection for cable modems, CATV converters, Digital Satellite System (DSS) receivers, or other devices using coax CATV cable. Simply plug the CATV, phone, Internet, or DSS line from your cable provider into the "Cable In" port on the bottom rear panel of the UPS, then use a second coax cable linked to the "Cable Out" port to connect your TV, VCR, cable modem, DSS, or CATV box.

    Control outlets from a remote location and more.
    You can manage the Back-UPS HS 500 outlets from any Web browser or within your local area network (LAN). This way, you can turn specific outlets on and off, and cycle power to outlets with equipment that has to be rebooted. You can also use this feature to conserve battery life for critical pieces of equipment during an outage by shutting power down to nonessential devices plugged into the UPS.

    The Back-UPS HS 500 can also switch to battery power when power sags or becomes unstable. You can adjust the sensitivity to your requirements.

    The UPS comes with software to assign the UPS an IP address, adjust sensitivity levels, adjust voltage transfer points, manage and monitor the UPS remotely over a network connection, and more. You can control up to five Back-UPS HS units through this management software.

    Easy to monitor UPS activity.
    Front-panel LEDs light when the UPS is supplying utility or battery power to the connected equipment, when connected equipment is ready to send or receive data over a network, and when the equipment is actually sending or receiving data. LEDs also let you know when connected loads are drawing more than the Back-UPS HS 500's power rating and when a battery needs to be replaced.

    The UPS also has audible alerts. Alarms let you know if there's an overload condition and if the unit is operating on-battery or has a low battery. A periodic automatic battery self-test detects whether a battery needs to be replaced.

    A circuit breaker button enables you to reset the UPS if an overload condition forces it to disconnect from AC utility power.

    Tech Specs

    cUL 0
    UL 0

    * Technical specification weight is the unit weight. It is not the packaged shipping weight. For shipping weight, please contact Black Box customer service at 877-877-2269.


    Double Diamond Warranty Diamond

    Double Diamond™ Warranty (Standard)

    Take the risk out of equipment purchases with the Double Diamond™ Warranty from Black Box Network Services.

    The Double Diamond Warranty is our warranty that protects your Black Box® brand products* from accidental damage, including drops, water, and power surges.

    The APC Back-UPS HS 500 comes with a standard None already included.

    During the warranty period, Black Box Network Services will repair or replace your damaged equipment within one week of receipt at NO CHARGE!*

    Plus, get an Extended Double Diamond Warranty.

    You can also extend your warranty or protect a previously purchased Black Box® brand product** for an additional year—for only 10% of the purchase price! Or, extend your coverage for a full three years for only 20% of the purchase price!

    Ordering an extended warranty is easy: When viewing a product in your shopping cart, just select the one or three years of additional coverage in the dropdown menu under “Warranty Options.” For details, contact Customer Service at 724-746-5500.

    * Warranty subject to certain exclusions and limitations ** Certain products may not be eligible.

    What’s more, we also have a 45-day return policy. Simply call Customer Service for a Return Authorization (RA) number, return your product in new condition and in the original package, and receive a full refund.