Integrating People, AV, and Spaces for Dynamic Collaboration Experiences

Collaboration spaces have taken center stage in hybrid work ecosystems merging people, culture, and engagement. Found in conference rooms, waiting rooms, lobbies, and huddle spaces, today’s collaboration spaces enable everyone to share ideas with no barriers. Successful AV solutions need to be technologically advanced to harmonize in-room and remote collaboration experiences, yet exceedingly easy so users can just walk/click in and join the meeting.

AVaaS conference room bundles give you this sophisticated simplicity. Choose from worry-free, pre-configured, bundles in a predictable OPEX model that are certified for Microsoft Teams and Zoom. Or opt for fully customized, integrated solutions crafted to meet your specific needs, platform, and environment.

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Black Box Audio Video Solution Partners

When you partner with Black Box, you partner with industry leaders. Our vast portfolio includes solutions from Cisco Webex, Zoom, Crestron, NEC, and more. No matter if you’re a large, small or midsized enterprise, you’ll find the right technologies to help your employees innovate, collaborate, and communicate no matter where they work from. The pandemic thrust AV technology into a new role in the workplace ecosystem. It is more than a communications facilitator. It is business-critical technology affecting every aspect of how we act and interact with colleagues in unprecedented ways.

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Worry-Free, AVaaS Bundles

In today's world, collaboration solutions are a must-have. Choose from pre-configured and customized bundles for conference rooms of all sizes.

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Creating Connected, Immersive Spaces that Fuel Collaboration

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    AV & Collaboration Expertise

    Skilled and certified engineers design today's complex audio, video, and collaboration solutions that integrate seamlessly with your communications platform and give users extraordinary, reliable, consistent experiences.

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    Centrally Managed, World-Class Services

    Expect personalized, professional project management services from the same team starting with procurement and staging to installation and support. We'll take care of all the details, so you can focus on your business priorities.

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    Consistent AV Services — Worldwide

    Our field technicians are certified to handle your unique deployment needs at one site or thousands of sites. Expect the same performance and the same results any and everywhere around the globe.

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    Services from Day 2 and Beyond

    The project doesn't end with "handing over the keys." Layer on preventative maintenance to keep your system running smoothly. When remote technical support won't suffice, we provide critical on-site support.

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Are you looking to enhance your organization's communication, collaboration, and overall efficiency? Then it's time to evaluate the pros and cons of your current AV configuration vs. moving to AVaaS.

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Black Box Audio Visual Partners

When you partner with Black Box, you partner with industry leaders. Our vast portfolio includes solutions from world-class innovators creating audio, video, and collaboration solutions that will shape and redefine how users experience the workplace.

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Gain insight from our experts into how technology is shaping how we think about the workplace and work together — no matter where our colleagues are.

Ten Ways the Pandemic is Affecting Business Continuity

Jul 27, 2020, 01:37 AM by Black Box

How and where we worked changed almost overnight. On March 11, the World Health Organization officially declared COVID-19 a pandemic. Within days, millions upon millions of knowledge workers switched to working remotely to meet mandatory stay-at-home orders. The new realities of work are straining IT professionals, IT budgets, and employees as we all adjust to remote working and get accustomed to new technologies and processes. Here are some recent, and sometimes surprising, statistics on how the pandemic is affecting business continuity.

1. Corporate Commitment

In a recent survey, nearly three-quarters of organizations have already implemented or plan to implement policies such as limitations or bans on in-person meetings, both internal (66%) and external (74%), along with delaying and canceling events (75%), expanding work from home policies (75%), not attending events they have previously attended (79%), and enacting travel bans (81%). 81% of companies now have a crisis response team in place.1

2. Identify Critical Services and Resources

The first step in any successful business continuity plan is to establish a corporate policy through a steering committee charged with overseeing, supporting, and directing the enterprise response to the virus. Once you have a crisis response team in place, you need to identify what critical services and functions are required and who is responsible for executing those plans.

3. The Rapid Shift to Remote Work

There has been a massive shift to remote work. 88% of organizations have encouraged or required their employees to work from home.2

4. The New Normal

Once the pandemic crisis is over, workers may stay at home. In one survey, nearly 43% of full-time workers said they would want to continue working from home.3

5. C-Level Concerns

Business continuity tops C-level concerns; 71% of executives are worried about continuity and productivity during the pandemic.4

6. The Importance of Technology

Enterprises, particularly larger organizations, are planning to invest in the technology and communications tools needed to support remote workers. The technologies topping the list include communication and collaboration tools (43%), mobile devices and services (37%), bandwidth and network capacity (32%), and information security (28%).5

7. Increased Spending

Larger enterprises (more than $1B in revenue) expect to spend more on communication and collaboration tools than smaller enterprises (less than $1B in revenue): 63% versus 34%. A combined total of 43% of all enterprises expect to increase spending.6

8. Growing Investments in the Cloud

Software is expected to post positive growth of just under 2% overall this year, largely due to cloud investments.7

9. The Adoption of Video Tools Skyrockets

Prior to the crisis, the use of video conferencing tools was growing. The pandemic accelerated the use of video conferencing overnight in terms of the number of users and in the number and length of meetings.8

10. Demand on IT Resources will Increase

In one survey, 41% of enterprises are already experiencing increased strain on internal IT resources, and another 14% expect to begin experiencing it within the next three months, with another 3% beyond three months. Additionally, 34% of enterprises say they are spending more on IT resources and assets (51% of companies with more than $1bn in revenue).9

The Next Step

It’s clear that technology will play a starring role in your business continuity plan and is critical to help you maintain operations and functionality. This is the time to rely on a seasoned service and solution provider, such as Black Box, to help you adapt to rapidly changing working conditions and make long-term, strategic technology plans. Black Box is the trusted leader in Digital Workplace technology and we can help you design, deploy, and manage a UCaaS or UC&C solution that can transform end-user experiences as well as your business operations. Contact us at 855-324-9909 or email us at contact@blackbox.com for more information.

If you would like to receive our quarterly newsletter, View from the Edge, you can sign up here.


1. https://www.spglobal.com/en/research-insights/featured/coronavirus-flash-survey-march-2020
2. Gartner, COVID-19 Bulletin: Executive Pulse, 3 April 2020
3. https://www.cnbc.com/2020/05/04/why-many-employees-are-hoping-to-work-from-home-even-after-the-pandemic-is-over.html
4. Gartner, COVID-19 Bulletin: Executive Pulse, 3 April 2020
5. https://www.spglobal.com/en/research-insights/featured/coronavirus-flash-survey-march-2020
6. https://www.spglobal.com/en/research-insights/featured/coronavirus-flash-survey-march-2020
7. https://www.spglobal.com/en/research-insights/featured/coronavirus-flash-survey-march-2020
8. https://www.channelpartnersonline.com/article/uc-roundup-ucaas-providers-in-next-stage-of-covid-19-surge/
9. https://www.spglobal.com/en/research-insights/featured/coronavirus-flash-survey-march-2020

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Why Black Box?

Black Box has a dedicated AV Solution Engineering team that is skilled at building AV solutions for customers needing conference rooms, huddle spaces, operations centers, classrooms, auditoriums and collaboration spaces. Our custom design and consultancy services will provide you with the right product mix from leading partnerships including Crestron, Zoom Rooms, NEC, and Webex that will meet your video conferencing and collaboration needs.

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