After Black Box demonstrated the DKM FX extension and switching platform, the customer realized that this was the solution they needed. The DKM FX system addressed each of the challenges. It was a single, modular answer to a multi-layered application.
An additional selling point is the long-term customer service and warranty support offered by Black Box. As a leading technology provider, Black Box offers much more than a simple transaction, including pre- and post-sales engineering consultation,
pre-staging of systems, onsite commissioning, training, and free, ongoing tech support.
Black Box engineers assisted the client throughout the design phase of the broadcast trucks, which enabled optimum integration of the DKM FX solution. Administrative and user training were also held during the integration with all personnel likely to
use the DKM FX switching matrix. This yielded a comfortable and optimized workflow for production staff.
Today in France, two unique media trucks travel the roads, broadcasting news, and television shows directly to studios without trouble or interruption.