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Black Box Brand Product Support                                      
Call: 787-767-3500                                                                  
(8am-5pm AST)

Technical Support
Call: 877-877-2269                                           

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We’re here for you

If you need service or support immediately, contact your designated support center. To speak with a Black Box representative about the solutions we offer, contact us now.

Black Box Brand Product Support

Tech Support

Need help with a product you’ve purchased from the Black Box Store or one of our catalogs? Or, have a general networking or technology solution question?

  • Call us at 1-877-877-2269. You’ll speak with an expert in 60 seconds or less!
  • Contact us by email. You’ll receive a follow-up email in 15 minutes or less.

Customer Service

Have a billing question? Need to change your shipping address? Want to add a warranty to a Black Box product you’ve already purchased?

  • Call us at 1-787-767-3500. You’ll speak with one of our courteous representatives in 60 seconds or less!
  • Contact us by email. You’ll receive a follow-up email in 15 minutes or less.


What’s more, our Resources section is packed with helpful technical information, including:

Browse this digital library anytime!

Frequently Asked Questions

You can also check out these links to frequently asked questions:

  • My Account - Find out how easy it is to set up your Black Box account.
  • Purchasing & Shipping - Get answers to your ordering and shipping questions.
  • Returns & Warranties - Need to return a product or add protection to your purchase? You’ll find the information here.

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