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Transforming the Way We Work and Collaborate

The nature of work is evolving quickly with hybrid work advancing from a trend to an expectation. How corporate leaders adapt to the hybrid workplace revolution is now at the forefront. Where and when we work — and the fluid nature of a continuous cycle of change — has pushed IT and corporate leaders to accelerate innovation and technology adoption. The new hybrid workplace (and the lessons learned about how to best collaborate and communicate) involves multiple elements, such as integrating artificial intelligence (AI)-enabled meetings, as well as cloud-hosted voice, video, messaging, and collaboration through a seamless and consistent user-friendly interface.

With in-house teams dwindling and new communications platforms and applications exploding, Black Box can help you reimagine how work gets done, including all the layers of tools and services that can strengthen your brand image as a hybrid workplace innovator.


Collaborative Digital Workplace Solutions

With the right hybrid workplace tools, you can transform the way your employees work and collaborate.

Legacy to Leadership

Technology can heighten your competitive advantage with streamlined, scalable, universal operations based in the cloud. Integrate only what you need, including smart, AI-driven capabilities in your digital workplace.

Hybrid Workplace

Remote employees need the same collaboration tools and user experience as their office-based team members. Building a hybrid workplace with work-from-anywhere capabilities enables your team members to collaborate on their terms.

Innovation and Platform Management

Moving to the cloud gives you a wealth of flexible, scalable, and robust capabilities. Moving with an IT advisor and service management frees your limited IT staff to focus on business needs instead of day-to-day platform management.

Unified Communications as a Service

10 Ways UCaaS gives the green light to teamwork & efficiency.

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Managed UCaaS Services

Professional and Managed Services to help your organization get the right product solution for your communications and collaboration needs.

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Leading Edge Tech: Smart Collaboration

Smart technology is transforming the way we meet, work, and collaborate. Enterprises that use leading-edge communications solutions serve as a foundation for the transformation to work from anywhere. They give users the tools they need to seamlessly and effortlessly make the most of the meeting and collaboration experience leading to better outcomes.

According to a 2020 PWC AI predictions survey, 35% of executives responded that automated tasks using AI are a priority. For example, AI converted speech-to-text transcripts and digital meeting assistants improve the efficiency of meetings and enable colleagues to share information in real-time.

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    Speech Recognition

    AI-powered speech recognition delivers accurate transcription by converting speech to text, highlighting action items — and even creating and sending tasks to meeting participants. These transcripts can serve as the foundation of a corporate-side knowledge base.

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    Machine Learning

    Integrated, pre-trained machine learning algorithms recognize and suppress background noises to improve the meeting experience for all participants.

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    Digital Assistants

    In-meeting digital assistants improve the collaborative process by helping participants join or leave, providing up-to-date contact information before or during the meeting, and sharing information about upcoming meetings and conference room availability.


Voice Readiness and Secure Voice Assessments for Enterprise UC/UCaaS Environments

It is crucial to assess the readiness and security of your voice infrastructure and the ability of your network to support expansion. Learn about the numerous benefits of undergoing a voice readiness assessment as well as a secure voice assessment for your enterprise UC/UCaaS deployment in this blog Embracing Success: Is your network ready for voice? Voice Readiness and Secure Voice Assessments for Enterprise UC/UCaaS Environments.

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Customer Success Stories

Related Resources

Learn more about the latest in Digital Workplace technology and trend.

  • Beyond a Return to Work: Creating Modern Spaces to Collaborate (Part 3 of 3)

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  • Beyond a Return to Work: Creating Modern Spaces to Collaborate (Part 2 of 3)

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  • Beyond a Return to Work: Creating Modern Spaces to Collaborate (Part 1 of 3)

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  • Rethinking — and Treating — the Home Office as a Branch Location

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  • The Pros and Cons of UC&C Models in a Post-Pandemic World

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  • Rethinking — and Treating — the Home Office as a Branch Location

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  • The Pros and Cons of UC&C Models in a Post-Pandemic World

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  • Give Employees the Freedom to Communicate

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  • Large Financial Services Company Boosts Sales Productivity

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Why Black Box?

Migrating to a new communications system can be a daunting task. Black Box engineers and solution architects make it easy. We help you define your digital workplace communications and hybrid collaboration transformation goals, including AV and customized integration capabilities that make working together more intuitive and secure. As a leader in UC&C - with a robust portfolio of cloud and premise solutions from best-in-class partners and dedicated global teams - Black Box can help you determine the consumption model that works best for you and aligns with your business drivers. Whether you're looking for on-premises UC, cloud-hosted UC, or a secure and robust hybrid design, we have the expertise to meet your needs.

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